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Philippines bank transforms transactional banking into relationship-driven engagement for millions of customers
9 July 2026
9 July 2026
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One of the Philippines' largest banks partnered with Backbase to move beyond transactional banking toward personalized, relationship-driven engagement. With a flagship mobile banking app and digital wallet built on Backbase's composable platform, the bank launched faster and put personalization at the center of its customer experience - here's how that shift is taking shape.
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From transactions to relationships
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Find out how one of the Philippines' largest banks tripled active users and grew digital transactions 40% with Backbase.
