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Project Management officer

Hyderabad - Customer Success

Project Management officer

Manage multiple complex projects in APAC and be a bridge between Backbase internal teams and our clients.

What you'll do

Backbase is a fast growing and dynamic environment. Taking upon this position means that you will be a key person in providing effective coordination and communication among all the project stakeholders at various levels.

You may not be a technical expert but you are experienced in IT and digital projects and Agile methodology.

You are confident in managing clients’ expectations within the Backbase framework and methodology.

You will be expected to manage the relationship with customers/partners and support and advise clients on implementing their online applications using Backbase Solution to its full potential.

Who you are

● You are a solid project manager (4+ years) who is result driven and ready to adapt to a constantly changing environment.
● Monitor deadlines and report any potential risks by creating and coordinating centralised reporting across all projects within an account / portfolio.
● Support the delivery manager on staffing, budget management and invoicing
● Organise Project Meetings to review progress and discuss next steps: Arrange meetings, prepare agenda, take minutes and follow up on action items
● Support team members on processes & procedures by streamlining on-boarding and project level communications
● Manage project documents like Risk Register, Scrum of Scrum boards, Action Tracker, Agile Metrics and RAID logs
● You have had (4+ years) of experience as a Scrum Master or Product Owner.
● You have client-facing experience in complex environments (1+ years);
● Key behavioural competencies including customer insight, stakeholder management, build effective teams and manage expectations.
● You should have experience in full-cycle project management, ideally starting with requirements gathering, proposal preparation, integration of partner solutions/products, as well as planning (project plan, resource allocation, cost calculation), supporting sales and pre-sales as and when required.
● You jump on opportunities to collaborate with colleagues and clients and enjoy being an accelerator.
● You are very much hands-on and have the mentality to get things done;
● Proficiency in English is an absolute must since you will be dealing with clients across the globe.
● Additional local languages are most welcome.
● We are extra delighted if you have experience in the finance industry.

Culture

Our Perks

Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

Training budget

Specific budget for your personal development.

Referral

Referral bonus incentive for bringing the best talent.

Clothing

You can wear clothes you feel comfortable in.

High spec equipment

We provide all employees with high-spec Macs and tech set up

Application form

Form

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