Credit unions
Backbase
Empower your community with people-centric digital banking services. The result? Increased loyalty, retention, and satisfaction.
One true platform
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Ditch point solutions and upgrade to a single platform. You'll gain a seamless customer experience across every touchpoint, covering everything from onboarding to loan origination.
People-centric experiences
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Create personalized digital experiences for increased loyalty and retention with connected data for happy members and productive employees.
Freedom to customize
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Adopt ready-to-configure journeys for a fast time to market, then build upon our apps to truly differentiate your credit union. The freedom is yours.
Flexibility to innovate
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Take innovation into your own hands to meet the needs of your members, from digitizing the basics to competing with big banks. Transform at the pace that works best for you.
Be the trusted advisor for the entire financial journey
Your members seek personalized digital experiences, but they also want a trusted advisor. Become your members’ institution of choice with a single platform that combines speed and flexibility with ready-to-go capabilities that you can adopt quickly and customize at your own pace.
Faster acquisitions
Adopt a fast and intuitive account-opening process that sets members up with their account basics in just a few minutes.
Backbase Digital Onboarding with eKYC/AML makes your first touchpoint both hassle-free and compliant with fewer hurdles and higher completion rates.
Empowered members
Backbase Digital Banking offers your members a better way to handle their money with one hub for all their financial needs – from daily transfers to loan origination. Our platform helps you reduce reliance on branches and your cost-to-serve.
When members want to interact, Backbase Digital Assist provides front-facing teams a complete, silo-free view of your members, along with cutting-edge productivity tools so they can resolve issues in no time.
Stress-free loan origination
Loan applications are often overwhelming for members. Make it easier by trading paper-based, time-consuming processes for automated and digitized workflows.
Backbase Digital Lending helps you deliver fast and frictionless loan originations for positive lending experiences and more conversions at a lower cost, so you can help fuel their dreams.
Increase member loyalty
Meaningful banking relationships start with personalized engagement and exceptional experiences. Backbase Digital Engage helps you leverage data to create meaningful connections with your members, driving retention, loyalty, and share of wallet.
Send in-app notifications and personalized nudges with the right message at the right moment and provide better services from any channel.
Powering credit unions everywhere
Discover how Backbase's category-leading platform transforms the member experience with speed and ease.
Not only has Backbase helped us develop and deploy the modern mobile banking app our members deserve; they have also helped us quickly adapt to the challenging circumstances created by the pandemic, ensuring that we can be there to support our members’ financial needs no matter what. The ability to continuously innovate and iterate upon our mobile app via Backbase’s platform has been invaluable.
Backbase has become a trusted partner and their digital offering aligns closely with our goals, giving us the ability to access cutting edge technology and expertise and to compete with banks and credit unions of any size. Running on one single platform with a unified architecture gives us the flexibility to meet the changing needs of our retail and business members and to deliver outstanding service.
Our members deserve a white glove, customized experience no matter where they interact with us – in-branch, online or on their smartphone. Backbase, with its modern, innovative approach to banking technology, immediately understood this vision and had the solutions and flexibility to activate quickly. We have no doubt this partnership will move the dial on our plans for digital transformation and be instrumental to our continued growth and success.
Unleash the power of one platform
One platform designed to help credit unions make a difference.
Ready to Go
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Our ready-to-configure web and mobile apps for Retail and Business give you a faster time to market with a great user experience for members and employees across any channel.
Open to Integrate
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Integrate your existing core and adopt pre-integrations to fintech partners for bill pay, account aggregation, and more. Open by design for all of your additional integrations.
Scalable Architecture
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A modern microservice-based architecture enables you to add on functionality when you need to by adding additional channels or customizing.
Flexibility
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A true platform with the flexibility to create unique and differentiated experiences that solve multiple challenges across your organization.
Developer Tools
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Our Web and Mobile SDKs, Design System, and 200+ APIs give you the freedom to build your own functionalities and add to your app.
The latest insights
Explore our collection of educational resources and deep dive into engagement banking.
Unleash the power of one platform
Backbase
Orchestrate all your customer touchpoints in one place and take your bank’s customer engagement to the next level.
Backbase