Jet Bank gives Albania its first fully digital bank
Jet Bank is Albania’s first fully digital bank, a greenfield build by a local team backed by an Amsterdam holding company. It started from a belief that banking in Albania could be simpler, faster and far easier to live with. With Backbase, the bank reached the market in months, and something new reaches customers every month, with the wider region next.
First 100%
En un mundo impulsado por la IA, los sistemas heredados no solo ralentizan, sino que lo excluyen del crecimiento real. Para competir, los bancos necesitan una base modular diseñada para ofrecer velocidad, inteligencia y escalabilidad.
digital bank in Albania
70+
En un mundo impulsado por la IA, los sistemas heredados no solo ralentizan, sino que lo excluyen del crecimiento real. Para competir, los bancos necesitan una base modular diseñada para ofrecer velocidad, inteligencia y escalabilidad.
staff
Tirana, Albania
En un mundo impulsado por la IA, los sistemas heredados no solo ralentizan, sino que lo excluyen del crecimiento real. Para competir, los bancos necesitan una base modular diseñada para ofrecer velocidad, inteligencia y escalabilidad.
headquarters
Objectives
Jet Bank wanted to operate as a digital-only bank, with daily digital banking and full digital self-service across every retail journey. Digital onboarding would complete remotely in minutes, to Albanian and European standards. And the bank wanted full operational capability as a licensed institution within months, with every supervisory standard met through digital channels alone.
Solution
Jet Bank selected the Backbase AI-native Banking OS to run as a unified frontline, with daily digital banking, digital onboarding, loan origination and customer servicing on a single execution layer. The bank took an out-of-the-box first approach, with pre-integrated fintech integrations supplying identity verification, AML screening, electronic signature, wallet provisioning and fraud monitoring. A connectivity layer links the digital estate to the bank’s core, and composability means new capability arrives without disturbing what already runs.
Results
The waitlist filled while the app was still in testing, and twelve releases have followed the first version, five of them major, with consumer lending and credit cards among the products added.
We built a bank in six months, and nobody in this market thought that was possible. The channels, the journeys and the integrations came already built, which is the only reason a team our size could move that fast.
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Ready to go live without the multi-year build?
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