Press Release, 15 December 2020

Backbase opens Global Development Center
to accelerate digital
transformation for banks

Opening of a new Backbase Development Center in Krakow, Poland, provides Financial institutions instant innovation power by having access to top engineering talent at scale.

  • Marketing
  • December 15, 2020

Amsterdam, December 15, 2020Backbase, the Engagement Banking platform provider, today announced the opening of its new Global Development Center (BDC) in Krakow, Poland. The new BDC will enable Backbase to deliver end-to-end services for mobile and web development on the Backbase Engagement Banking Platform, allowing banks and financial institutions globally to successfully accelerate their digital transformation on Backbase’s Engagement Banking platform.

The new BDC is part of the Backbase strategy to provide instant digital execution power to financial institutions as they embark on their move to the BigTech single platform approach in banking. The center will also allow Backbase to build the infrastructure necessary for digital banking by leveraging its partner ecosystem. This allows financial institutions to focus on delivering hyper-personalized experiences for customers and generate new revenue streams, as well as offer employees the ability to better support and anticipate customer needs.


Jeroen Brusker, Senior Vice President, Global Customer Success, Backbase, said:

“Backbase’s new Global Development Center will allow our teams to function as a start-up accelerator within financial institutions, running a successful digital transformation where dedicated experts work on specific missions alongside existing business teams. With our new center, Backbase makes digital talent and best-practices available at scale to provide instant innovation power to banks across the globe.”

Jouk Pleiter, CEO for Backbase, said:

“We are extremely pleased to launch our new Global Backbase Development Center, highlighting our commitment to transform the global banking system, which is at the crossroads of the platform economy. With our continued investment in strategic services and solutions, Backbase will be able to support banks and financial institutions globally to create  seamless and captivating experiences for customers.”

About Backbase

Backbase is on a mission to transform the broken banking system, so financial institutions don’t just interact—they engage—with the people they serve.

That’s made possible with the Backbase Engagement Banking Platform — powering all lines of business on a single platform, including Retail, SME & Corporate and Wealth Management. From digital sales to everyday banking, the platform’s entire design focuses on a seamless and captivating experience for both customers and employees.

Industry analysts Forrester, Ovum and Celent continuously recognize Backbase’s front-runner position, and over 120 large financials around the world are powered by the Backbase Engagement Banking Platform—including AIB, Barclays, Banamex, Bank of the Philippine Islands, BNP Paribas, Bremer Bank, Citibank, Citizens Bank, CheBanca!, Discovery Bank, Greater Bank, HDFC, IDFC First, KeyBank, Lloyds Banking Group, Metrobank, Navy Federal Credit Union, PostFinance, RBC, Société Générale, TPBank, Vantage Bank Texas, Westpac and Wildfire CU.

Media Contact

If you have any questions on Backbase or want to schedule an interview, please contact:

Backbase Marketing
Jacob Bontiusplaats 9
1018 LL, Amsterdam
The Netherlands
[email protected]
+31 20 465 88 88


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