Despite the vast opportunities that SMEs offer, banks are in danger of missing this opportunity by not properly addressing this highly lucrative and accessible market. SME customers currently feel that services targeted at them could be better aligned with their specific needs. But by focusing on understanding their business owner customers and providing more-targeted products, banks will be able to withstand competition from digitally-savvy challenger providers.
In this webinar, experts will cover practical steps on how to digitise your processes to strengthen and increase SME lending in Africa:
– Using technology to spur SME lending across Africa
– The deployment of a digital-first SME lending strategy
– How to find new revenue streams