Digital banking appetite in the GCC

A look at digital banking trends and shifting consumer habits in the region

In the wake of COVID-19, customers in the Gulf Cooperation Council (GCC) are increasingly demanding enhanced digital banking services. As such, the adoption of digital practices has become the cornerstone of a competitive banking economy.

The results of the “Digital banking appetite in the GCC” report show that more than 80% of customers prefer to do their banking online, rather than at a physical branch, and a third feel that their bank provides weak digital banking services. Alongside other relevant statistics, this demonstrates that banks in the GCC face a digital transformation imperative and must act now to remain competitive.


Cover2 243x300 - Digital banking appetite in the GCC

Download the report

to gain access to:


  • Key statistics about the state of banking in the GCC
  • Insights and recommendations for implementing a future-proof digital solution
  • A Q&A with Matthijs Eijpe, Backbase Regional Vice President EMEA


“Jumpstart your digital transformation with our top transformation tips.”

Quote 300x300 - Digital banking appetite in the GCC  Matthijs Eijpe, Regional Vice President EMEA, Backbase

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