The Traditional Banking Conundrum
With technology and customer expectations evolving rapidly, traditional banks are at a crossroads.
Decades of complex technologies and disjointed systems have left legacy banks struggling to adapt. They are burdened with outdated, costly, and non-communicative systems that hinder their ability to meet evolving customer and business demands
The paradigm shift: move from Traditional to Engagement Banking
Embrace the future with a new-generation engagement banking platform. By harnessing the power of unified omni-channel banking, you can orchestrate seamless journeys across all touchpoints, erase silos, and empower both customers and bank employees.
From: Traditional Banking
To: Engagement Banking
Unlock the new-generation banking model
Gradually replace your legacy systems, reshaping your digital banking architecture around customers and employees. Reimagine essential journeys and adopt a future-proof omni-channel platform strategy.
All-in-one monolithic core IT systems are a thing of the past
Legacy core IT systems wholly owned by IT department
Stop new developments in legacy core systems
Carve out most important frequently changing functionalities
Granular services supported by a leaner core
“Teams of teams” develop new functionalities in-house on a modern microservice-based stack
Re-architect banking around your customer
Backbase is dedicated to breaking down legacy system barriers and revolutionizing the banking experience, putting customers at the core. With our pioneering technology and operational models, banks can move away from channel-centricity to fully embrace customer-centricity. Our adaptable platform and commonly-used microservices ensure effortless experiences for both customers and bank employees. The Engagement Banking Platform serves as the foundation, empowering banks to establish digital factories for rapid business value creation.