Digital transformation across European banking groups
Six CXO’s share their bank’s digital strategy and how to get there. Learn from OTP bank, Luminor Bank, Sberbank Europe, Société Générale, UniCredit, and Erste Group.
With COVID-19 accelerating the adoption rate of digital banking services, incumbents need to speed up their digital transformation across Europe and create a unified digital banking experience. But, with shifting regulations and customer demands per country, how can they create a single, coherent user journey tailored to everyone?
This report, powered by Backbase and The Banker, reveals how the top decision-makers from leading banks use a platform-approach to design their digital strategy and overcome the challenges of a multi-country digital transformation.
Learn how to:
- Provide a unified client interface to increase customer satisfaction
- Provide group-wide guidelines while catering to local specifics
- Leverage economies at scale with a platform approach