African banker Backbase 2 1 1024x125@2x - The African Digital Banking Transformation Report 2022

The African Digital Banking
Transformation Report 2022

Download the report

The Digital Transformation Imperative

Digital transformation has become an absolute necessity for African banks as customers across the continent become increasingly tech savvy. In this survey, more than 100 African banks weigh in on the state of the industry and the importance of immediate action:

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said digital transformation is one of the three most important factors in their bank’s growth strategy

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said providing a better service to clients is their bank’s priority when investing in new digital infrastructure

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said their banks use some form of third-party help when it comes to digitization

About the report

Alongside our partner, African Banker, Backbase has published this comprehensive report to provide a clear roadmap for digital transformation across the African banking sector. You’ll learn about the key digital transformation trends shaping the banking industry today, the benefits of a platform-led banking model, and more.


Download the report now and get access to:

– Key statistics about the current state of banking in the African market

– Critical insights on how digital transformation will shape the future of banking

– Relevant case studies from industry peers who are undergoing transformation journeys


 

Jumpstart your digital transformation with actionable insights and tips from the leaders of African banking

“The more frequently we speak with our clients, the greater the opportunity to produce solutions that serve them.”

Belinda Rathogwa@2x - The African Digital Banking Transformation Report 2022

Belinda Rathogwa
Head: Digital and eCommerce, Consumer & High Net Worth Clients, Standard Bank South Africa

“We focus on having a clear vision of the future and selecting the best set of technologies to help us on the way.”

luis goncalves@2x - The African Digital Banking Transformation Report 2022

Dr. Luís Gonçalves
CEO, Banco de Fomento Angola

“Digital transformation is not about having the nice customer-facing applications, but rather the introduction of efficiency and better service offerings through digital technologies.”

aronildo neto@2x - The African Digital Banking Transformation Report 2022

Aronildo Neto
Chief Innovation Officer, Standard Bank Angola

“Our belief and expectation is that the shift to digital by our customers represents a permanent behavioral change… Digitalization is a journey for Africa, and it’s happening at a rapidly accelerating rate.”

owureku asare@2x - The African Digital Banking Transformation Report 2022

Owureku Asare
Group Head for Digital Solutions, Ecobank

“How can we use technology platforms and think of them not as just part of a technology set-up but actually as parts of our operating model and part of the way that we view the world?”

Andrew van der Hoven@2x - The African Digital Banking Transformation Report 2022

Andrew van der Hoven
Head of Digital and eCommerce for Consumer and High Net Worth, Standard Bank

Powering 150+ financial institutions around the world

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