Superior Customer Experience

Backbase CXP is a modern customer experience layer that sits on top of your existing legacy applications. It helps you to create rich, interactive web and mobile applications, and enables you to combine content, data, and functionality from different underlying systems into a fresh and engaging, Bank 2.0 experience.

There’s no need to rebuild your applications from scratch as Backbase CXP allows you to repurpose them by incorporating their content, data, and functionality into a new presentation layer. Backbase's software comes with powerful enterprise security and application integration technology that helps you to leverage your past IT investments.

With Backbase you have a full-service customer experience platform that empowers you to create and manage dynamic, engaging customer journeys across all digital touch points, resulting in increased demand, sales conversions, and greater customer satisfaction while supporting your customers any time, any place, on any device.

Learn more on Backbase's tailored-made solutions for:

Customer Experience Layer diagram

Customer Experience Platform For Financial Services:

Retail Banking promo

Retail Banking

Backbase CXP comes with a tailored Bank 2.0 widget pack designed to meet the needs of retail banks and credit unions.
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Retail Banking

Immediately ready to run on any device and in any channel. Banking anytime, anyplace and on any device.
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Retail Banking

The Backbase Retail Banking Widget Pack will kick-start your Bank 2.0 project and drastically bring down your time-to-market.
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Retail Banking

Your online banking experience will be completely manageable by the digital and marketing professionals.
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Retail Banking

Based on open standards, your IT team can easily modify, extend, and integrate your new Bank 2.0 platform.
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Commercial Banking promo

Commercial Banking

The Backbase Commercial Banking Widget Pack will kick-start your Bank 2.0 project and drastically bring down your time-to-market.
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Commercial banking

Immediately ready to run on any device and in any channel. Banking anytime, anyplace and on any device.
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Commercial Banking

The Bank 2.0 Edition will kick-start your Bank 2.0 Project and drastically bring down your time-to-market.
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Commercial Banking

Your online banking experience will be completely manageable by the digital and marketing professionals.
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Commercial Banking

Based on open standards, your IT team can easily modify, extend, and integrate your new Bank 2.0 platform.
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Wealth Management

Backbase CXP comes with a customized widget pack of wealth management and private banking widgets for wealth managers & private banks.
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Wealth Management

Immediately ready to run on any device and in any channel. Banking anytime, anyplace and on any device.
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Wealth Management

The Bank 2.0 Edition will kick-start your Bank 2.0 project and drastically bring down your time-to-market.
Learn More

Wealth Management

Your online banking experience will be completely manageable by the digital and marketing professionals.
Learn More

Wealth Management

Based on open standards, your IT team can easily modify, extend, and integrate your new Bank 2.0 experience.
Learn More

Ready for your Bank

Banks of all sizes, from the ‘big 5’ to mid-size credit unions and community banks, are using Backbase CXP to create and optimize their Bank 2.0 customer experiences. Backbase is easily deployed on top of your legacy systems. It helps you deliver an unbeatable, personal, and relevant web and mobile experience. At the same time, Backbase empowers your digital marketing team to run cross- and up-sell campaigns and edit your internet and mobile apps on the fly. Backbase’s proven security and integration architecture connects easily to the most common core banking systems, resulting in implementation within months, not years.


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