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One platform to empower small businesses

Small businesses hustle. Their banking should, too. But most SME experiences weren’t built for today’s digital-first economy.

Backbase helps banks across New Zealand and Australia break free from legacy limitations—offering seamless onboarding, tailored journeys, and deep fintech integrations that meet the needs of modern entrepreneurs, across every segment and every stage of growth.

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Build with security, scale with confidence

A unified banking platform that evolves with your business—secure, compliant, and designed for long-term success, trusted by 100+ banks worldwide.

Go live faster, innovate smarter

Get to market in months, not years, with a flexible platform that combines out-of-the-box innovation with custom-built solutions.

Connect with the best fintechs

Seamlessly integrate with top fintech providers, from accounting to payments, unlocking new value for small business clients.

Build a banking experience that small businesses can truly rely on

Backbase helps banks overcome SME banking’s toughest challenges with a platform that’s fast, secure, and ready to scale.

Friction-free onboarding

Get SMEs up and running in minutes, not weeks with a frictionless digital onboarding experience. Reduce manual processes, eliminate paperwork, and offer a fast, intuitive sign-up that keeps small business owners focused on growing their companies. With Backbase, banks can streamline KYB, automate approvals, and convert more SMEs into long-term customers from day one.

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Smarter banking for business customers

SMEs need more than just a place to store money. They need tools that help them manage cash flow, track invoices, and handle payments—seamlessly integrated into their banking experience.

With Backbase, banks can provide value-added services like invoicing, cash flow forecasting, and treasury management, making their banking platform an essential part of an SME’s daily operations.

This means more engagement, stronger SME relationships, and new revenue opportunities, all while helping businesses thrive.

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Modernisation without disruption

Transforming SME banking doesn’t have to mean starting from scratch. Backbase enables banks to modernise at their own pace with a composable platform that integrates with existing systems. No risky rip-and-replace. No unnecessary downtime. Just a progressive transformation approach that lets banks introduce new SME services while keeping their core banking infrastructure intact.

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SME banking has traditionally been overlooked, but there is a significant opportunity to change how small businesses do banking by properly addressing their needs. JuicePro, our new app, has listened to the market and taken our SME services mobile to smoothen all journeys. However, this is just the first step to revolutionising our entire offering. We’re very excited about continuing this journey with Backbase, who have managed to take a complex set of business lines and provide a holistic view so we can maintain the very highest quality of user journeys.

Dominic Provençal
Head of MCB Overseas of Mauritius Commercial Bank

Dominic Provençal

Become a one-stop shop for business banking

Small businesses need more than just a bank. They need a partner that helps them manage cash flow, access funding, and streamline daily operations—all while staying focused on what they do best. With Backbase, banks can anticipate SME needs, offer tailored financial solutions, and unlock new revenue streams, all within a seamless, digital-first experience.

Turn existing retail clients into SME customers with AI-driven insights and frictionless onboarding—no redundant paperwork, no delays.

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Free whitepaper

Winning back small businesses

Download your copy to see how banks can adapt to the changing landscape and become indispensable partners to small businesses by leveraging personalised services, digital tools, and AI.

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Explore more resources

From in-depth guides to customer stories, find everything you need to plan your journey.