Manutenzione

Dalle transazioni alle relazioni, su larga scala

Backbase

Offri un servizio senza interruzioni su tutti i canali che rafforza le relazioni con i clienti e stimola la crescita.

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Seamless service. Wherever your clients go.

Deliver exceptional service at scale across every channel and line of business. Unite your digital and human-assisted servicing channels on one AI-powered platform and create smooth, connected experiences that delight customers and reduce operational overhead.

From everyday tasks to complex needs

Digital banking

Empower your clients to manage their finances anytime, anywhere. Whether they’re individuals, business owners, or high-net-worth clients, give them intuitive digital tools to handle day-to-day banking, monitor financial activity, and access value-added services & personalized advice without having to rely on the branch or call centers.

Digital banking
Smarter workspaces. Better service.

Human assist

When clients need support, your teams are ready to step in. With AI powered, unified workspaces for branch staff, contact center agents, relationship managers, and advisors, your employees have everything they need to deliver fast, proactive service and advice across channels.

Human assist
Flexible wealth experiences for every client segment

Wealth & investments

Empower clients to manage and grow their wealth on their terms. Whether you’re looking to serve affluent investors through self-service investing journeys or offering a hybrid advisory experience for HNW and Ultra HNW clients, Backbase gives you the flexibility to support both models on a single platform.

Wealth & investments

The first AI-powered platform for banks

Backbase

The Backbase Suite runs on a unified, AI-driven platform that brings together integrations, data, and customer journeys in one place. It replaces disconnected systems with a modern foundation built for speed, intelligence, and scale.

It’s how you turn fragmented experiences into one smart, connected engine for growth.

Backbase

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Buy for speed. Build for differentiation.

Backbase gives you out-of-the-box capabilities to get to market fast. You can extend and customize them to create the tailored experiences that set your bank apart. No need to reinvent the basics. Just focus on what drives real value and long-term relationships.

Learn more about the Buy + Build approach
Testimonianza

La crescita del digital banking in tutto il mondo è più rapida di quanto previsto dalla maggior parte dei banchieri. Le banche devono assicurarsi di poter supportare tutto ciò di cui i clienti potrebbero aver bisogno, dalle carte di credito ai complessi fondi del mercato monetario. Backbase ci consente di adattarci ad altre nuove tecnologie e di espandere rapidamente la nostra offerta.

Pranav Seth
Chief Digital Officer presso Techcombank

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