Distance can’t keep us apart

Being digital-first in the age of Covid-19

– By Jouk Pleiter, CEO –

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What makes a digital champion — and how to become one

  • Backbase Marketing
  • August 31, 2020

Becoming a digital champion doesn’t happen overnight. After all, a digital transformation is a journey, not a destination. So how far along is your bank towards becoming digital-first? Let’s find out. Grow up — digitally If you haven’t done so ... Read more

Is your bank really digital-first?

  • Backbase Marketing
  • August 6, 2020

Digital-first. That term is everywhere, embedded in widely-successful Big Tech and neobank brands. Or if you’ve been following Backbase, you might have noticed that we shout those two words from the rafters. Well, from the keyboard at least. But it’s ... Read more

A bank CIO’s tips for digital transformation

  • Backbase Marketing
  • July 21, 2020

Neal Cross: software developer, hotel owner, orangutan conservationist, former Chief Innovation Officer at the Development Bank of Singapore (DBS) and co-founder of PictureWealth. We spoke with Neal on his remote Sumatran island about his vision for the future of banking ... Read more

Backbase Coffee Break

  • Backbase Marketing
  • May 13, 2020

Discussing How Digital Strategy Helps in Uncertain Times The current ‘normal’ is causing unique challenges for business leaders across the globe. We wanted to explore how leading banking executives are adapting to this new normal – what are the biggest ... Read more

Teamwork takes off

  • Backbase Marketing
  • April 16, 2020

Everyone stays home, but intake goes forward  Covid-19 has changed the way we work, but it hasn’t affected the quality of our work. With globe travel all but stopped, we still managed to move full speed ahead with our intake ... Read more

Top Stories in Digital Banking | March 2020

  • Jouk Pleiter
  • April 10, 2020

Last month has seen unprecedented change — for everyone. It seems like we can’t get through an hour without seeing a new impact from COVID-19. So to help sift through all the noise, I’ve highlighted some of the top stories ... Read more

Distance can’t keep us apart

  • Jouk Pleiter
  • March 25, 2020

Distance can’t keep us apart Being digital-first in the age of Covid-19 To all Backbasers, clients, partners, suppliers and friends, These are turbulent times and planning ahead has never felt more uncertain. But both with individuals and businesses, promoting safety ... Read more

Welcome to Amsterdam

  • Backbase Marketing
  • November 4, 2019

Backbase Connect 2019 is almost here! While we hope you’re excited to learn about banking in the Neo Reality, let’s not forget that you’ll be in one of the most stunning cities in the world. We hope you love Amsterdam ... Read more

Meet our team at the Paris Fintech Forum

  • Jenny Maat
  • January 17, 2019

This January 29 - 30, Backbase will exhibit at the 4th Paris Fintech Forum. At booth S1, our team will be on hand to meet you and provide advice and support for your digital transformation. As Europe's most exclusive digital ... Read more

The Top 4 Reasons You Can’t Miss Backbase Connect

  • Ekaterina Belan
  • October 5, 2018

Digital Banking Conference of the Year Backbase, the leader in omni-channel digital banking solutions, along with our valued partners and speakers, will be demonstrating how digital-first strategy is transforming banking customer experience at the upcoming digital banking conference Backbase Connect in Amsterdam. ... Read more

COBOL and the big tin bank

  • Jenny Maat
  • April 19, 2018

In 2017, Reuters published the following findings from a piece of research conducted by Celent, Accenture, IBM and others, into the technology supporting major US banking systems: 43% of banking systems are built on COBOL 80% of in-person transactions use ... Read more

PSD2 – Relevant from the design up

  • Jenny Maat
  • February 1, 2018

As of January 13, all European banks, willingly or otherwise, entered the open banking space. PSD2 has officially become applicable. While the grace period for total compliance still stands, this regulation, which has loomed large over banks, is here to ... Read more

Investing more in commercial banking technology

  • Jenny Maat
  • December 7, 2017

Recent research findings, commissioned by financial services provider Fraedom, show that 77% of commercial banks "are preparing to increase fintech investment over the next three years". This is a good sign, as commercial banking has often lagged behind retail banking ... Read more

The big open banking stories of 2017

  • Jenny Maat
  • November 15, 2017

The era of open banking is upon us. This past October 2017, Imran Gulamhuseinwala, trustee for the Open Banking Implementation Entity in the UK, said: "We are one step closer to delivering the potential of open banking for the benefit ... Read more

How to think customer-first

  • Jenny Maat
  • October 2, 2017

In today’s modern marketplace, few companies will succeed without putting the desires of their customers above all else. In a world that’s increasingly digital-led and multi-touchpoint, this means experience is everything. A frictionless interface is essential, easy onboarding is critical ... Read more

Backbase and its entrepreneurial spirit

  • Jenny Maat
  • September 13, 2017

I'm going to add my tuppence worth to the many plaudits surrounding our CEO, Jouk Pleiter. It's true, he won an award recently at the Loey Awards, created by the Loey Foundation. The award was for Online Entrepreneur of the ... Read more

Our CEO named Online Entrepreneur of the Year

  • Jenny Maat
  • September 11, 2017

We are very excited to announce that our CEO and Co-Founder, Jouk Pleiter is named the Online Entrepreneur of the Year by Loey Awards. Since 2009, the LOEY Awards held an annual award ceremony which recognises the best entrepreneurs in ... Read more

How to become a human-centric business

  • Jenny Maat
  • August 7, 2017

I wrote an article for BankNXT a couple of years ago about the benefits of having more human touchpoints in banking. It's nice to see more experts in banking and financial technology talk about this much underrated subject, too. My ... Read more

Working with Efma in discussing digital transformation

  • Jenny Maat
  • June 27, 2017

Our friends at Efma worked with us on a report called 'Omni-channel banking – The digital transformation roadmap' in which we discuss and present an outline of the journey it takes to becoming a digital bank. It was an enjoyable ... Read more

Partnership with Yodlee through the Open Banking Marketplace

  • Jenny Maat
  • October 25, 2016

We’re proud to announce that we partnered with Envestnet | Yodlee, a leading data aggregation and data analytics platform powering dynamic, cloud-based innovation for digital financial services through our Open Banking Marketplace. We extend our existing relationship with this collaboration ... Read more

Another successful Sibos for Backbase

  • Jenny Maat
  • October 4, 2016

We are very excited to be back from Geneva, where we attended Sibos 2016 – four intense days of workshops, conference and open theatre tracks, as well as meetings with our customer and prospects. Our speaking slot on Day 1 featured Jouk Pleiter, Backbase's ... Read more

Jim Marous on the digital customer journey

  • Jenny Maat
  • September 8, 2016

Jim Marous is an internationally recognized financial industry strategist, speaker, author and the publisher of the Retail Banking Strategies section of The Financial Brand and the Digital Banking Report. He has also contributed to our thought leadership platform, BankNXT. He ... Read more

Meet us at Sibos in Geneva!

  • Jenny Maat
  • August 15, 2016

We are very excited and already started the planning for SIBOS 2016, this year taking place in Geneva from 26th - 29th September. Sibos is an annual banking and financial conference organized by SWIFT (Society for Worldwide Interbank Financial Telecommunication) ... Read more

PSD2: Making it actionable

  • Jenny Maat
  • July 28, 2016

Yesterday we hosted our July webinar, ‘PSD2: Making it actionable’ that featured Jouk Pleiter, CEO and Jelmer de Jong, VP Product of Backbase. PSD2 is a very important topic for financial companies, especially in Europe. Financial institutions across Europe will ... Read more

Backbase Connect 2016

  • Jenny Maat
  • March 1, 2016

Last week we hosted Backbase Connect 2016. Backbase Connect is our annual event in which we bring together partners and customers to share our company’s roadmap, product updates as well as sharing insights and customer success stories. We would like ... Read more

Webinar: The Uberization of Banking, with Simon Mathews

  • Jenny Maat
  • February 18, 2016

Yesterday we hosted our first webinar in 2016, ‘The Uberization of Banking’ and we are very happy we reached a record high attendance. Our guest speaker was Simon Mathews, the Chief Strategy Officer at Extractable. Regularly sought after to speak ... Read more

Backbase Fall 2015 Roadshow

  • Jenny Maat
  • August 26, 2015

We are on the road again for our yearly fall roadshow. Backbase executives attending and speaking at the following events, ping us if you are attending as well or close by. Jack Henry Symitar Conference, Sept 1 – 3, San Diego. Middle ... Read more

Backbase-powered Touch Bank goes live in Russia

  • Jenny Maat
  • August 4, 2015

Yet another customer goes live! Today Touch Bank, the neo-bank founded by OTP Bank, announced that they have successfully launched the new digital-only bank in Russia. Founded in 1949, OTP Bank is one of the largest independent financial service providers in ... Read more

Backbase 2015 Hackathon

  • Jenny Maat
  • June 25, 2015

Sadly, all good things must come to an end, and last Saturday marked the end of the very first Backbase Hackathon. The projects presented during an exhausting, yet rewarding weekend exceeded our expectations, and we have been amazed by the ... Read more

Backbase Hackathon : 1st Edition !

  • Jenny Maat
  • June 11, 2015

We are very excited to announce our 1st edition Backbase Hackathon is here!  The idea came from wanting to bring the best talent together, to share our favorite frameworks, project successes, and intelligent and creative hacks we use for issues ... Read more

Design Patterns and why they matter. Chapter 1

  • Jenny Maat
  • June 10, 2015

If you are reading this post I am pretty sure of two things: You have heard about Design Patterns before and someone told you that they are cool. You want to improve your coding skills. This series of post will ... Read more

Webinar: Building a Smarter Bank, with Ron Shevlin

  • Jenny Maat
  • June 4, 2015

Yesterday we hosted our webinar 'Building a Smarter Bank' together with Ron Shevlin. In this webinar, Ron Shevlin, author of Smarter Bank, Snarketing Blogger & analyst at Cornerstone Advisors (before he worked at Aite Group and Forrester), provides a no-nonsense framework ... Read more

Backbase went to FrontTrends in Warsaw.

  • Jenny Maat
  • May 19, 2015

Two weeks ago, we were a sponsor of the Front-Trends Conference in Warsaw. We spent three days helping with technical discussions around web and mobile development, discovering the newest trends, technologies and ideas in front-end development. We also had a ... Read more

Sberbank Launches New Digital Platform Based On Backbase

  • Jenny Maat
  • April 21, 2015

We are proud to announce that Sberbank, Russia's largest bank serving over 110 million customers, has launched their new digital platform based on Backbase technology. As part of the project, Sberbank migrated 83 websites into one single customer experience. “The new platform ... Read more

Testing in Android with Mockito

  • Jenny Maat
  • March 31, 2015

As I mentioned in my previous article about testing [Android testing with Robolectric], I have this little obsession with unit testing. Using Robolectric allows me to run the test in the local JVM instead of having to run an emulator ... Read more

Backbase hosts another HTML CSS Meetup.

  • Jenny Maat
  • March 5, 2015

Backbase hosts another HTML CSS Meetup. After taking some feedback from the last month, we had 2 talks in this months meetup. So what did we talk about? NetBeans: A powerful addition to your JavaScript toolbox by Geertjan Wielenga There are ... Read more

Introduction to Gradle

  • Jenny Maat
  • March 4, 2015

Brief history of building tools starts with Make, which is maybe an overly complex solution. And it’s not so platform independent. After that evolution continues with Ant, which is XML based and it has its pros and cons. Ant is ... Read more

Unit testing in Android with Robolectric (Gradle edition)

  • Jenny Maat
  • February 20, 2015

One of the things I was always obsessed with, when developing in Android, was unit testing. The very first thing I like doing when starting a new android project is setting up Robolectric. “Robolectric is a unit test framework that ... Read more

Omni-Channel Optimization at Finovate Europe 2015

  • Jenny Maat
  • February 12, 2015

This week was Finovate week. Finovate, a two-day showcase of the latest and greatest fintech technology innovations, is being held in London. We demoed how our Customer Experience Platform helps Financial Institutions deliver beautiful digital experiences, that are smooth and consistent across every device ... Read more

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