Re-architect your bank around the customer

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Platform
The omni-channel Engagement Banking Platform
Orchestrate customer journeys across all channels with a composable platform fabric.
One Platform
The Platform
The open platform to rapidly modernize banking.
Powerful Capabilities
Identity & Entitlements
Securely manage user digital identities and access rights.
Customer Experience
Create tailored experiences and targeted campaigns.
Digital Banking
Create modern banking experiences and hollow out your core.
Human Assist
Unify customer servicing operations on a single platform.
Process Automation
Streamline and simplify your business processes.
Customer Data & AI
Leverage AI/ML to reduce cost and improve financial wellness.
Integrations
Solve your back-end integration challenges.
Solutions
What is Engagement Banking?
The fastest way for banks to connect with today’s customers.
Engagement Banking
Digital Onboarding
Seamless, fully-digital onboarding & account opening.
Digital Banking
Self-servicing for hassle-free banking.
Digital Lending
Smarter, faster loan origination and more conversions
Digital Investing
Build, automate, and scale digital investment propositions.
Digital Assist
Deliver exceptional customer support.
Digital Engage
Personalized and relevant interactions at scale.
Segments
Customer Stories
Learn how financial institutions like yours are leveraging our platform to drive success.
Customer Stories
Retail Banks
Become the preferred banking app.
Credit Unions
Better serve and engage your members.
Business Banks
Build a one-stop shop for businesses.
Private Banks & Wealth Management
Assist the next generation of investors.
Services
How do we help?
Unlock the full potential of your Backbase platform.
Backbase Services
Customer Success
Value Consulting
Strategic advisory services to bring your vision to life.
Implementation Services
Your apps delivered on time, on scope, and on budget.
Managed Hosting
Ensure enterprise-level uptimes for your Backbase apps.
Managed Services
Stay ahead with the latest and greatest features.
Training & Support
Developer Resources
Intuitive tools, how-to guides, and technical documentation.
Training & Certification
Upskill your team with on-demand, role-based learning.
UX Resources
Express your brand and make it memorable in just a few clicks.
Product Support
Subscription-based, expert knowledge, and support.
Insights
Insights
Resources to help you succeed in the new era of Engagement Banking.
All materials
The Road to Value
Our guides to seamless customer journeys.
Guides & Playbooks
Featured whitepapers to enrich your digital strategy.
Customer Stories
Success stories from some of our happy customers.
Analyst Recognitions
Backbase is named a leader by top industry analysts.
Reports
Download independent reports from leading analyst firms.
Videos
Watch our latest CxO interviews, demos, and webinars.
Blog
Find fresh perspectives on major banking trends.
The Engagement Banking Revolution
Our must-read book on banking in the platform era.
Company
About us
Banking experiences built around the customer.
Company
About Backbase
We’re making banking better for everyone.
Press and Media
The latest news and company updates.
Events
Find us at upcoming events near you.
Go Green
Helping future-proof the planet.
Careers
Help us make banking better for everyone
Get in touch
Contact
Have questions for us? Our experts are happy to help!
Schedule a chat

Business
How Backbase and Microsoft are driving customer success
Find out why digital transformation is essential to remain competitive in 2023’s digital banking landscape – and how Backbase and Microsoft can get you there.
Roland Booijen,
General Manager for Ecosystem, Backbase
Business
Embracing change: Access Bank and Backbase discuss the future of the industry in the fintech era
Fintech gained huge popularity by proving more flexible when it comes to anticipating and offering modern customers what they needed
Dulue Mbachu,
African Banker Magazine

Introducing Vimal Sethi: Backbase's new global VP of Partnerships

How Backbase and Microsoft are driving customer success

Embracing change: Access Bank and Backbase discuss the future of the industry in the fintech era