Re-architect your bank around the customer

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We've done it! Celent announces Backbase as a winner for Retail and Small Business Banking 🏆Find out more

Solutions
What is Engagement Banking?
The fastest way for banks to connect with today’s customers.
Engagement Banking
Who do we serve?
Retail Banks
Become the preferred banking app.
Business Banks
Build a one-stop shop for businesses.
Wealth Management & Private Banks
Assist the next generation of investors.
Credit Unions
Better serve and engage your members.
What do we do?
Customer Onboarding
Convert more customers during the sign-up process.
Customer Servicing
How to improve customer service and satisfaction.
Customer Loyalty
Create deeper relationships with customers and win their loyalty.
Loan Origination
Top tactics to optimize the borrower experience.
Operating Model
How to thrive in constantly evolving environment.
Platform
The Engagement Banking Platform
One solution to help banks thrive in the platform era.
Our platform
One Platform
The Platform
One platform for the full customer lifecycle.
Digital Onboarding
Seamless, fully-digital onboarding & account opening.
Digital Banking
Self-servicing for hassle-free banking.
Digital Lending
Smarter, faster loan origination.
Digital Assist
Deliver exceptional customer support.
Digital Engage
Personalized and relevant interactions at scale.
Easy integration
Connectivity-as-a-Service
Our platform plays well with all core systems.
Fintech-as-a-Service
Easily connect to our top-rated fintech partners.
Cloud-as-a-Service
Choose from our cloud deployment & support options.
Services
How do we help?
Unlock the full potential of your Backbase platform.
Backbase Services
Customer Success
Value Consulting
Strategic advisory services to bring your vision to life.
Implementation Services
Your apps delivered on time, on scope, and on budget.
Managed Hosting
Ensure enterprise-level uptimes for your Backbase apps.
Managed Services
Stay ahead with the latest and greatest features.
Training & Support
Developer Resources
Intuitive tools, how-to guides, and technical documentation.
Training & Certification
Upskill your team with on-demand, role-based learning.
UX Resources
Express your brand and make it memorable in just a few clicks.
Product Support
Subscription-based, expert knowledge, and support.
Insights
Insights
Resources to help you succeed in the new era of Engagement Banking.
All materials
Guides & Playbooks
Featured whitepapers to enrich your digital strategy.
Customer Stories
Success stories from some of our happy customers.
Analyst Recognitions
Backbase is named a leader by top industry analysts.
Reports
Download independent reports from leading analyst firms.
Videos
Watch our latest CxO interviews, demos, and webinars.
Blog
Find fresh perspectives on major banking trends.
The Engagement Banking Revolution
Our must-read book on banking in the platform era.
Company
About us
Banking experiences built around the customer.
Company
About Backbase
We’re making banking better for everyone.
Press and Media
The latest news and company updates.
Events
Find us at upcoming events near you.
Get in touch
Contact
Have questions for us? Our experts are happy to help!
Careers
Schedule a chat

Business
Embracing change: Access Bank and Backbase discuss the future of the industry in the fintech era
Fintech gained huge popularity by proving more flexible when it comes to anticipating and offering modern customers what they needed
Dulue Mbachu,
African Banker Magazine

How Backbase and Microsoft are driving customer success

Embracing change: Access Bank and Backbase discuss the future of the industry in the fintech era