Modernization

Rethinking the bottomline: why it’s time to upgrade your commercial banking platform

17 October 2025
minuti letti

The right technology partner should empower your bank to grow, adapt, and serve with confidence.

Introduction

In an era where differentiation, speed, and customer experience define success, many banks find themselves boxed in by legacy platforms that simply weren’t built for today’s demands. While some vendors offer point solutions centered around payments and fraud protection, they often fall short when it comes to delivering unified, scalable experiences that drive real growth.

You might even be leveraging a legacy platform well-known for B2B payments networks or relying on their ACH monetization tools. But despite their reach, many banks are realizing a hard truth: platforms built for transactions aren’t built for transformation.

Instead of retrofitting tools or relying on fragmented vendor roadmaps, forward-looking banks are embracing a different approach, one that empowers them to orchestrate onboarding, servicing, lending, and loyalty in a single engagement layer.

Backbase vs. legacy platform: feature comparison

If you’re questioning the value of your current provider, this side-by-side comparison lays out the difference between getting by and breaking through

Choose a technology partner that grows with you

Your current platform may have strong roots in fraud, wires, and payments, but your commercial clients require more. Backbase delivers an AI-powered platform designed for growth, personalization, and digital differentiation. By unifying experiences and empowering banks to own their evolution, Backbase helps you move faster, scale smarter, and serve better.

What to look for in a technology partner:

  • Scale and modernize without disruption
  • Evolve faster with total roadmap control
  • Client-first experiences, built to empower your teams
  • AI that analyzes real-time insights

Ready to see how Backbase helps commercial banks orchestrate growth, and streamline servicing?

Learn more
About the author
Backbase
Backbase ha come missione quella di ri-progettare il settore bancario attorno al cliente.

Siamo i creatori della Engagement Banking Platform, una piattaforma componibile che consente alle banche di accelerare la trasformazione digitale attraverso la modernizzazione progressiva dei principali customer journey. Dall’ onboarding all’erogazione dei servizi, alla fidelizzazione e all’erogazione di credito, la nostra piattaforma migliora ogni aspetto della customer experience. Preintegrata con i principali sistemi core e con le fintech più avanzate, consente agli istituti di sbloccare l'innovazione su scala, favorendo la creazione immediata di valore.

Società di consulenza strategica come Forrester, Gartner, Celent, Omdia e IDC riconoscono da sempre Backbase come leader nel mercato di riferimento. Più di 150 banche nel mondo hanno adottato la piattaforma di Engagement Banking di Backbase, vedere alcune delle loro storie qui.

Backbase è una società fintech privata, fondata nel 2003 ad Amsterdam (sede centrale globale), con uffici regionali ad Atlanta (sede centrale americana), Cardiff, Dubai, Hyderabad, Cracovia, Londra, Città del Messico, Milano, New York, Singapore (sede centrale asiatica), Sydney e Toronto. Scopri di più qui. www.backbase.com/it

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