Fact Sheet

Company Profile | Fact Sheet


Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world.

We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business.

More than 80 large financials around the world have standardized on the Backbase platform to streamline their digital self-service and online sales operations across all digital touchpoints. Our customer base includes ABN AMRO, Barclays, CheBanca!, Credit Suisse, Deutsche Bank, Fidelity, Hapoalim, Hiscox, ING, KeyBank, Legal & General, Lloyds Banking Group, NBAD, OTP, PZU, PostFinance, Societe Generale and Westpac.

Industry analysts Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking.

Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global)
and Atlanta (HQ Americas) and regional operations in New York, London, Mumbai and Singapore.

On The Web

Backbase Website: https://www.backbase.com/
Backbase Company Blog: https://blog.backbase.com/
Backbase Digital Banking & Fintech Blog, BANKNXT: https://banknxt.com/
Backbase Linkedin Company Page: https://www.linkedin.com/company/20992
Backbase LinkedIn Company Group: https://www.linkedin.com/groups?gid=75822
Backbase on Facebook: https://www.facebook.com/backbase
Backbase on Twitter: https://twitter.com/backbase

Industry Recognition

Backbase is a leader in the Ovum Decision Matrix: Selecting a Digital Banking Platform:

“Backbase’s Digital Banking Platform is the leading solution on the digital banking platform market. The solution provides banks tools to develop a compelling experience on digital channels. Digital Banking Platform is particularly suitable for larger banks and their more complex legacy environments as well as for banks with desire to have a leading edge digital experience. Ovum recommends that banks shortlist Backbase’s Digital Banking Platform when searching for a competitive digital banking platform solution.”
Backbase is a leader in the Forrester Wave™ for Omni-Channel Digital Banking Solutions, Q3, 2015:

“Backbase offers broad business capabilities, rich support of customer experience, and very solid technology and architecture. With Backbase being a pure-play vendor, it is not a surprise that its commitment to its omnichannel banking solution is high.”

Backbase ranks #2 for B2C Apps according Gartner’s Critical Capabilities for Mobile Application Development Platforms Report, 2015:

This research evaluates 14 MADP vendors across four use cases of growing demand for mobile apps. IT leaders should assess these vendors, including the recent expansion in developer tooling, and move from traditional coding to business-led visual techniques.

Backbase was named as Visionary in Gartner’s Magic Quadrant for Mobile Application Development Platforms, 2015:

Backbase is doing exceptionally well, and this demonstrates that the constant evolution and improvement of our products is being recognized. We’ve been delivering great mobile apps and complete omni-channel projects for the past few years for the world’s leading FIs, and it’s wonderful to have Gartner see this.

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