Backbase
The event is designed to inspire American FIs to shift from Traditional to Engagement Banking, enhancing their agility and competitiveness

Miami, FL, 22 April 2024 β Backbase, the creator of the Engagement Banking Platform, is thrilled to announce the inaugural ENGAGE Americas 2024 conference, at the Fontainebleau Hotel in Miami, on April 23, 2024. The event comes at a pivotal moment in time for financial institutions in the Americas, as traditional banks need to accelerate the execution of their digital roadmaps.
ENGAGE Americas 2024 marks our deep commitment to the USA, Canada and LATAM market, where weβre making long-term investments to help banks and credit unions in meeting the expectations of their customers and members on a best-in-class platform. At ENGAGE Americas 2024, we continue to bring together the ecosystem of digital leaders and change makers who are driving the progressive modernization of their institutions. Together with these leaders, weβre changing the industry.
Jouk Pleiter
CEO & Founder of Backbase
ENGAGE Americas is not like any other banking event; it brings together the most senior leadership driving digital change in the banking industry in the Americas. With confirmed attendance from over 200 industry leaders, it provides an unmatched opportunity to network with peers and to deep dive into the "Big Shift" towards Engagement Banking.
The conference will feature keynotes, new product and partnership announcements, as well as real-world use cases from leading executives at Navy Federal Credit Union, Everbank, Sandy Springs Bank, Schools First FCU, and ENT Credit Union. In addition, Backbase's CEO, CPO, and CTO will delve into "The Big Shift," offering their unique insights on the future of banking. The agenda also includes:
ENGAGE Americas marks the final leg of the 'Big Shift from Traditional to Engagement Banking' event series. Having traveled from Amsterdam to Bangkok at the end of 2023, and now landing in Miami, each event delves into key regional insights. These insights are aimed at empowering you to revamp your bank and credit union within a dynamic market landscape.
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Backbase built the AI-native Banking OS - the operating system that turns fragmented banking operations into a Unified Frontline. Customers, employees, and AI agents work as one across digital channels, front-office, and operations.
Backbase was founded in 2003 by Jouk Pleiter and is headquartered in Amsterdam, with teams across North America, Europe, the Middle East, Asia-Pacific, Africa and Latin America. 120+ leading banks run on Backbase across Retail, SMB & Commercial, Private Banking, and Wealth Management.