Turn small business customers into loyal, high-value relationships
Unlock profitable growth by digitizing and personalizing your small business services at scale. Deliver the modern digital experiences that business owners expect – from onboarding and lending to day-to-day money operations and beyond-banking services. Lower cost to serve and enable RMs with AI-powered tools to serve more customers, more effectively.
Attract small businesses with instant access
Accelerate growth via fast, flexible small business onboarding and lending. Utilize reusable, pre-built flows for quick account opening, credit approvals, and smooth integration into e-commerce and accounting tools, profitably serving new-to-bank and existing clients.
Deliver personalized human support at scale
Offer real-time insights and next-best action recommendations with unified, AI-powered workspaces. Give RMs comprehensive client understanding unifying customer data across channels to enable easy collaboration — via chat, video, call, or in-branch — ensuring clients receive prompt, tailored support.
Become the one-stop shop for small businesses
Deepen relationships and grow small businesses' customer lifetime value by delivering the tools they need to run and grow their operations, beyond just managing money. Add new capabilities to your digital offering faster with pre-integrated journeys and modular components.
The first AI-powered platform for banks
The Backbase Suite runs on a unified, AI-driven platform that brings together integrations, data, and customer journeys in one place. It replaces disconnected systems with a modern foundation built for speed, intelligence, and scale.
It’s how you turn fragmented experiences into one smart, connected engine for growth.
What small business banks build with Backbase
From digital onboarding and lending to cash flow tools and beyond-banking services, banks use Backbase to deliver tailored small business experiences that scale.
Business account opening
Mobile banking app
Small business banking portal
Line of credit origination
Best of suite
Meet your clients’ every need with a unified suite powering all your digital services and channels across all lines of business.
AI-powered platform
Drive growth with every client interaction with AI-powered recommendations and next-best action suggestions on any channel.
Buy and build
Get to market faster with 400+ customizable capabilities and ModelBank implementations you can tailor to your needs.
Proven expertise
100+ leading financial institutions worldwide trust Backbase to power their digital banking services.
Trusted by leading institutions
100+ institutions trust Backbase to modernize their client experience and accelerate growth — with results that speak for themselves.
+200%
increase in direct small business lending in 1 year
30%
decrease in small business onboarding costs
+266%
increase in transactions by small businesses
