MCB lays new foundations for retail banking across the Indian Ocean

MCB's app was already part of daily lives of hundreds of thousands of retail customers, but the bank's ambition was beginning to outgrow the architecture beneath it. Rather than patch what they had, MCB's leadership made the bold call to rebuild, replacing a product half the country relied on with a composable platform engineered to deliver something measurably better. What began as a platform migration became a growth engine, giving the bank the foundations to scale and better serve its +700,000 clients across East Africa.