Backbase
(Services) Senior Project Manager
Connected with our other BDCs around the globe, Guadalajara is powered by a high-performance team. Our collaborative nature and drive for constant learning and improvements build a great vibe. There’s also the opportunity for immense professional growth and a strong leadership culture - letting you decide how big of an impact you want to make!
Manage multiple complex projects and be a bridge between Backbase internal teams and our clients.
What you'll do
Backbase is a fast-growing and dynamic environment. Taking upon this position means that you will be a key person in providing effective coordination and communication among all the project stakeholders at various levels.
You may not be a technical expert but you are not illiterate in information technology either.
You are confident in managing clients’ expectations whereas ready to validate Backbase operations. You like travelling. So if you don’t already have a frequent status flyer, you will do so within a year, because travelling will take up a big chunk of your work.
You will be expected to manage the relationship with customers/partners and support and advise clients on implementing their online applications using Backbase Solution to its full potential.
Who you are
- You have 4 or more years of experience in Banking or other financial services company;
- You are a solid project manager (5+ years) who is result driven and ready to adapt to a constantly changing environment;
- You have 7+ years of work experience;
- You have integrated end-to-end (min. 3 projects) web-based projects and you are a master in Agile project management;
- You have had (2+ years) of experience as a Scrum Master or Product Owner;
- You have client-facing experience in complex environments (3+ years);
- Key behavioral competencies include customer insight, stakeholder management, build effective teams and manage expectations;
- You should be comfortable with ambiguity, even if it’s short term;
- You jump on opportunities to collaborate with colleagues and clients and enjoy being an accelerator;
- You are very much hands-on and have the mentality to get things done;
- Proficiency in English is an absolute must since you will be dealing with clients across the globe;
- We are extra delighted if you have experience in the finance industry.