Backbase
Senior System Engineer (Infrastructure, Azure)
Join our One Support team in Mexico City, Mexico
Join the banking revolution! As the global leader in Engagement Banking, Backbase is at the forefront of revolutionizing banking services through technology. Our team is committed to developing cutting-edge tools and applications that empower our R&D organization and drive innovation. We are looking for a skilled Senior System Engineer with a strong focus on Azure to join our Platform team.
The Platform team is responsible for managing customer runtimes - banks - and in that regard, we hold ourselves accountable to the highest professional standards in cloud ops. Resilience, Availability, and Scalability.
What you'll do
- Design, implement, and manage Azure cloud infrastructure to ensure our customers have access to the best features Azure has to offer.
- Guarantee the availability and reliability of the managed hosting service we provide to our customers.
- Implement and contribute to best practices for cloud security, compliance, and disaster recovery.
- Ensure that the solution always runs in a compliant, secure and cost-effective way.
- Participate in our on-call pool and help to ensure maximum reliability, high availability and uptime.
- Help foster a culture of continuous learning and improvement.
- Troubleshoot and resolve infrastructure-related issues, ensuring resilience, availability and scalability.
- Contribute to increasing operational efficiency and helping to bring overall cloud cost under control.
Who you are
- You have a deep understanding of cloud infrastructure security, cloud-native technologies, and desired state configuration,preferably using Terraform or OpenTofu;
- You are proficient with tools and tech like Helm Charts, Kubernetes, Istio.
- You have strong communication skills allowing you to drive initiatives and decisions inside and outside your team;
- You have at least 5 years of experience in system engineering including at least 3 years of working with Azure cloud services;
- You combine technical excellence with mentorship skills, and provide your peers with hands-on guidance and collaborative problem-solving.
- You are focused on automation-first. Not content with anything manual, your goal is to make every process predictable and automated;
- You have a proven track record of designing and implementing scalable, highly-available cloud infrastructure;
- Evidence of significant work experience with Azure is a plus;
- Work experience as software developer is a plus;
- Networking experience, including VPN configuration, is a plus;
- Your English communication skills are excellent.
You own what you ship
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Real ownership means real responsibility. From day one, you set the pace, make the decisions, and see your work land where it matters. You drive the outcomes, you celebrate the wins.
The work is the standard
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We built something that didn't exist before - an AI-native Banking OS where humans and AI agents work side by side, at scale, inside real banks. We raise the bar because we've seen what's possible when you don't settle.
Ambition without ego
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You'll work with people who've shipped things most thought couldn't be done. Direct, down-to-earth, no egos. The kind of team where the best idea wins and everyone's genuinely glad when it does.
Real AI, running in real banks
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We're not waiting for AI to be ready. It already is - running inside banks, serving customers, solving problems that matter, out in the real world today.
Grow while you build
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Annual learning budget, global exposure, and work that moves you forward. Your growth and our mission go hand in hand.
17 offices. One mission.
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Hybrid model, no micromanagement, offices across the world. The mission is clear. Where you do your best work is up to you.