Backbase
Senior Frontend Engineer
At our new Business Development Center in Krakow - the heart of Backbase Poland - the best traits of our global and diverse culture come together. Here, our international R&D and Customer Success departments continuously work together to share ideas, remove barriers and strengthen our path forward. As craftspeople, we’ve built an internal culture that’s designed to help you succeed. Together with some of the greatest minds in the business, you’ll have the freedom to experiment and further develop your ideas - becoming an essential part of our business and truly making a difference. Hurry up and find us in the High5ive building in the business center of Krakow, before we make the move to a bigger location due to rapid growth!
Backbase is on a mission to help banks re-architect around the customer and embrace the era of Engagement Banking.
We are now seeking a Senior Front End Software Engineer to join one of our development teams. This team is dedicated to enhancing our Customer Support capability, a key component of the Backbase Native AI Banking Platform.
Our Customer Support capability allows banks to provide their customers with exceptionally fast and efficient support, including embedded agentic/conversational AI aspects to provide a seamless customer support experience.
What you'll do
- Build responsive web applications using Angular and TypeScript that are clean, testable, scalable, and easily maintainable;
- Collaborate with cross-functional teams to analyse requirements and deliver high-quality solutions;
- Take full ownership of the Customer Support capability throughout its lifecycle, embodying a "you build it, you own it" mindset;
- We provide a flexible working model that allows employees to work both on-site and remotely.
Who you are
- You are a software engineer with 5+ years relevant experience, with a focus on building scalable, resilient, and accessible user-friendly web experiences;
- You possess expert knowledge of Angular, Typescript, CSS, and HTML;
- You are familiar with the objectives of modern frameworks like Angular and understand their core architectural principles;
- You have significant experience in testing frameworks including Jest, Cypress, and Playwright;
- Experience with Nx is an advantage;
- You have a strong understanding of reactive programming with RxJS;
- You have strong communication skills, enabling you to confidently engage with stakeholders at all levels and secure buy-in from both technical leads and team members;
- You are passionate about embracing AI/ML tools such as GitHub Copilot, Cursor AI, and Windsurf, and you enjoy shaping the product or platform’s functionality with AI;
- Experience with Fintech products or the banking industry is a plus;
- You have experience in areas such as security, performance, and scalability.
You own what you ship
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Real ownership means real responsibility. From day one, you set the pace, make the decisions, and see your work land where it matters. You drive the outcomes, you celebrate the wins.
The work is the standard
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We built something that didn't exist before - an AI-native Banking OS where humans and AI agents work side by side, at scale, inside real banks. We raise the bar because we've seen what's possible when you don't settle.
Ambition without ego
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You'll work with people who've shipped things most thought couldn't be done. Direct, down-to-earth, no egos. The kind of team where the best idea wins and everyone's genuinely glad when it does.
Real AI, running in real banks
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We're not waiting for AI to be ready. It already is - running inside banks, serving customers, solving problems that matter, out in the real world today.
Grow while you build
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Annual learning budget, global exposure, and work that moves you forward. Your growth and our mission go hand in hand.
17 offices. One mission.
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Hybrid model, no micromanagement, offices across the world. The mission is clear. Where you do your best work is up to you.