MALAYSIA, In-person

From AI Ambition to Governed Production

An Executive Roundtable on Agentic Banking

Join us at EQ Kuala Lumpur, on 13 October for a private, invitation-only discussion forum bringing together senior leaders from Malaysia's most prominent banks to close the gap between AI pilots and AI outcomes, in a candid, peer-led environment.

This forum bridges the gap between ambition and governed production. We are stripping away the buzzwords to focus on the tangible: how to move a single consequential use case from pilot to production, satisfy risk and governance expectations, and deliver time to value measured in weeks, not years.

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From ambition to governed production

Most banks can point to an AI pilot, not an AI outcome that moved the P&L, survived board scrutiny, and justified the next investment. That gap is no longer a technology problem. It's an execution problem to own.

This forum cuts through the theory to focus on what actually closes that gap. Malaysia is moving fast on both sides of it: Bank Negara Malaysia reports AI adoption among financial institutions climbed from 56% to 71% in a single year, and the country's five licensed digital banks already run agentic AI in production. Yet the Asian Institute of Chartered Bankers found only a quarter of institutions trust AI outputs enough to act on key decisions. Adoption has outpaced trust, and we are bringing together leaders from the country's most prominent banks to debate what closes that gap.

Reasons why AI pilots fail to translate into production value
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What accountability looks like once AI moves from recommending to deciding
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Capital allocation logic: how leading banks split investment across experimentation and production
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‍Strategies for delivering near-term value through conversational and agentic tools
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Conversational banking as a starting point, not the whole agentic story
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Assessing ROI across business performance, customer outcomes, employee efficiency, and control
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The agenda

13 Oct 2026

10:00 - 10:30
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Arrival & Registration

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10:30 - 10:40
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Welcome note


10:40 - 11:20
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Opening discussion

The agentic shift: from pilot to governed production

11:20 - 11:55
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Panel Discussion

From AI ambition to governed production: perspectives from a consulting leader, a full-service bank CxO, and an AI-native bank CxO

11:55 - 12:30
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Closing Discussion

From production to P&L: why answering questions won't pay back, and what will

12:30 onwards
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Lunch

Served over a three-course meal

Who should attend

For the architects of change

This forum is curated for C-suite and senior banking leaders, the architects of change driving the shift from AI ambition to governed production. We invite leaders responsible for:

  • Retail, business and digital banking
  • Technology, architecture and platform strategy
  • Transformation, operations and innovation
  • Data, AI and customer experience
  • Risk, governance and enterprise strategy

Request an invitation

This forum is invitation-only. We limit attendance to ensure a focused, peer-led environment. If you are interested in joining the conversation on moving agentic banking from ambition to governed production, please submit a request below. We will confirm your seat upon review.

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