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The future of U.S. commercial banking

Are you ready for the future?  Discover the top technology trends and the biggest challenges shaping the decade ahead. And plan your roadmap to 2034 with strategic recommendations to future-proof your organization.

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Exclusive insights

Explore our curated selection of reports, blog posts and videos designed to provide valuable insights into the future of commercial banking and Backbase's commercial banking capabilities.

Report

From vision to value

A strategic playbook for commercial banking growth

Discover actionable steps to transform your bank's vision into tangible value through strategic modernization.​ Topics covered:

  • Journey-led progressive modernization
  • Buy AND build approach to accelerated transformation
  • Success stories of banking transformation
Read the playbook
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Podcast

State of US banking

The state of banking in the US: a chat with Jim Marous
Listen to the discussion about the state of banking in the US — including tips for overcoming key modernization challenges, moving from risk avoidance to risk management, and becoming the primary financial relationship for customers.

Listen to the podcast
Podcast Featured Image Episode 41
video

Profitable cost-to-serve

Differentiated servicing models for better cost-to-serve and client experience

Effectively manage a diverse client portfolio by transitioning from a costly, human-driven model to an optimized blend of digital and human interactions. Deliver the right service level at scale, addressing the unique demands of each client segment.

Watch more

Customer stories

Join over 150+ financial institutions worldwide

Discover how Backbase's commercial banking solutions transform the customer experience with speed and ease.

Backbase played a vital role, speeding up MCB's transformation.

Vincent Chatard
Chief Operating Officer, Mauritius Commercial Bank

Read their story
MCB

Let's create something great, together

Let's discuss how Backbase can help your bank update its digital banking experience to thrive in a new era of banking