Start off ENGAGE strong with a welcome reception and dinner at the Mama Makan Restaurant in the Hyatt Regency Amsterdam | Spinozastraat 61, 1018 HJ Amsterdam

Welcome to the venue and allow time for you to get settled in.

A short session to welcome you to this day's event, as well as explain the agenda and topics.

Banks need to continuously modernize their legacy tech to increase revenue and maximize profitability. However, traditional strategies often fall short of a holistic approach to maximizing customer lifetime value, optimizing TCO, and boosting employee productivity. Join this session to learn how Engagement Banking streamlines end-to-end customer servicing processes, and enhances cross- and up-sell strategies.

TBA

A short coffee break and a change to network.

Adopting a customer-first approach is a complex challenge for any bank. Join this session to learn how Backbase's composable banking fabric enables seamless integration of digital channels, supercharges customer journeys, boosts employee productivity through unified workspaces, and unifies data from different systems to provide a comprehensive customer view, driving stronger engagement.

TBA

Enjoy a cater lunch at the Hyatt Regency. An excellent opportunity to network, reply to a few messages, and join the lively discussion around the previous keynote sessions.

Are you confident your customers are fully benefiting from your bank’s offerings? Join us to discover how we enhance the Engagement Banking Platform with process orchestration and AI capabilities, driving substantial customer value and engagement.

TBA

A great chance to meet other banking leaders from across Europe, answer a few emails, and gear up for the rest of the afternoon's keynotes. 

Integration is the top challenge in banking due to continuous modernization of tech stacks and core systems. Join this session to discover how banks can overcome integration challenges and siloed systems with a plug-and-play architecture for instant integrations.

TBA

End the first day of ENGAGE with closing remarks from Jouk. 

End the first day of ENGAGE with a bang. Join us for dinner and a unforgettable experience in the heart of Amsterdam.

Welcome to the venue and allow time for you to get settled in.

A short session to welcome you to this day's event, as well as explain the agenda and topics.

With the rapid evolution in retail banking, the next challenge for banks is going beyond traditional digital channels and embracing their customers’ entire ecosystem. Join this session to discover how Backbase enables family banking through a composable platform while offering tailored experiences based on each customers’ unique lifestyle and meeting them with the right offers at each stage of their life.

Millennials and Gen Z are poised to inherit the financial landscape of the near future. But are Wealth Managers and Private Banks ready to meet their expectations and predict their new needs? Join this session to learn how Backbase can help you achieve the right blend of digital and personal interaction, offer personalized advice at scale and turn savers into effective investors.

 A short break for coffee and discussion.

Business banking customers value personal interactions but they also demand personalized digital options for engaging with their bank. Join this session to learn how you can offer segment-based digital banking services for sole traders, small and medium businesses (SMBs), commercial and corporate clients, while ensuring consistent, easy-to-maintain experiences.

TBA

Jouk, Backbase Founder & CEO, will close off this year's ENGAGE with closing remarks for the end of day 2.

Enjoy a catered lunch and make new connections.