Asia Pacificin-person

Excellence in Customer Engagement Awards 2024

The annual Backbase Excellence in Customer Engagement Awards exemplify the commitment to achieving digital excellence in engaging consumers, enabling business owners, and empowering employees. These awards represent the pinnacle of recognition for banks that have not only met but exceeded expectations, achieving remarkable breakthroughs in their digital transformation journeys, and leaving a profound mark on banking innovation and customer engagement.

Date: 11 September 2024
Venue: Le Meridien Saigon, Grand Ballroom

Awards Ceremony

Journeying Together and Celebrating Milestones in Banking Excellence

After each year of journeying with the bank, we recognize and celebrate with those who have reached critical milestones and made impactful strides in their mission. Join us at the upcoming Excellence in Customer Engagement Awards 2024 - Meet Asia’s banking luminaries of 2024 and hear their testimonials on their exemplary success, innovation, and the difference they have made this year. We are also honored to welcome the State Bank of Vietnam to join us during the ceremony.

Event Body Image Excellence in Engagement Banking Awards 2024 EN

2023 winners

In 2023, banks across Asia have made transformative strides in digital and omnichannel banking, modernizing their operations and placing customer-centricity at the core of their strategies. They have broken new ground in digital transformation, rapidly adapting to the evolving landscape by accelerating innovation and enhancing customer engagement. Their efforts have set new benchmarks for the industry, showcasing a profound commitment to delivering seamless, personalized experiences that resonate with customers across all channels. The achievements of these banks underscore a year of significant progress, marking a pivotal moment in the evolution of engagement banking in Asia.

winner