In the second edition of “Fintech & Digital Banking 2025 Asia Pacific” by IDC and Backbase, we explore the narrative of digital fitness and resilience of the financial
services industry in preparation for 2025 and beyond.
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The ongoing pandemic has forced a restart, with many banks rethinking their digital transformation programs and strategies. It’s all about being even more customer-driven and platform-oriented. More importantly, it is about overcoming legacy technology, embracing new ways of working to be digitally fit and resilient amid the uncertainties ahead, strengthening innovation “muscles”, protecting margins, and growing revenues.
Banks that succeed are focused on two directions:
“right-fit” technology investments, and
orchestrating hyper-personalization
