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Thailand's Robust Initiatives towards a Sustainable Digital Economy report 2023

How are Thailand banking leaders responding to the promises of better customer experience and omni-channel play by upcoming virtual banks?

Thailand's Robust Initiatives towards a Sustainable Digital Economy report 2023 shares key takeaways from Backbase’s and The Asian Banker’s roundtable discussion with Bank of Thailand and banking leaders in SCB, KBank, Krungsri, KTB, and CIMB Thai.

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The bank may have a huge base of data, but the challenge is on how to use that data efficiently on mass customisation, seamless payments, lending, and investments. It's not about the amount of data, but what do we want to use of it? As incumbent, we also have a lot of problems about data sharing. We are thinking of high populations.

Karin Boonlertvanich,
EVP, Corporate Strategy and Innovation Division Head at Kasikornbank

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