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What is Engagement Banking?
The fastest way for banks to connect with today’s customers.
Who do we serve?
Become the preferred banking app.
Build a one-stop shop for businesses.
Assist the next generation of investors.
Better serve and engage your members.
What do we do?
Convert more customers during the sign-up process.
How to improve customer service and satisfaction.
Create deeper relationships with customers and win their loyalty.
Top tactics to optimize the borrower experience.
How to thrive in constantly evolving environment.
The Engagement Banking Platform
One solution to help banks thrive in the platform era.
One platform for the full customer lifecycle.
Seamless, fully-digital onboarding & account opening.
Self-servicing for hassle-free banking.
Smarter, faster loan origination.
Deliver exceptional customer support.
Personalized and relevant interactions at scale.
Our platform plays well with all core systems.
Easily connect to our top-rated fintech partners.
Choose from our cloud deployment & support options.
How do we help?
Unlock the full potential of your Backbase platform.
Strategic advisory services to bring your vision to life.
Your apps delivered on time, on scope, and on budget.
Ensure enterprise-level uptimes for your Backbase apps.
Stay ahead with the latest and greatest features.
Training & Support
Intuitive tools, how-to guides, and technical documentation.
Upskill your team with on-demand, role-based learning.
Express your brand and make it memorable in just a few clicks.
Subscription-based, expert knowledge, and support.
Resources to help you succeed in the new era of Engagement Banking.
Featured whitepapers to enrich your digital strategy.
Success stories from some of our happy customers.
Backbase is named a leader by top industry analysts.
Download independent reports from leading analyst firms.
Watch our latest CxO interviews, demos, and webinars.
Find fresh perspectives on major banking trends.
Our must-read book on banking in the platform era.
Banking experiences built around the customer.
We’re making banking better for everyone.
The latest news and company updates.
Find us at upcoming events near you.
Get in touch
Have questions for us? Our experts are happy to help!
Discover why banks must utilize tech that works in harmony with human interactions.
In response to the global pandemic, many financial institutions have cut back on branch development in favor of digital services, seeing it as a necessary tradeoff between the human touch and tech.
But these two things aren’t mutually exclusive. Instead, banks must ask how they can combine both to deliver a superior customer experience.
Based on a survey of 3,105 U.S. consumers, this new report from Cornerstone Advisors will help you learn the importance of:
Download the report