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The omni-channel Engagement Banking Platform
Orchestrate customer journeys across all channels with a composable platform fabric.
The open platform to rapidly modernize banking.
Securely manage user digital identities and access rights.
Create tailored experiences and targeted campaigns.
Create modern banking experiences and hollow out your core.
Unify customer servicing operations on a single platform.
Streamline and simplify your business processes.
Leverage AI/ML to reduce cost and improve financial wellness.
Solve your back-end integration challenges.
What is Engagement Banking?
The fastest way for banks to connect with today’s customers.
Seamless, fully-digital onboarding & account opening.
Self-servicing for hassle-free banking.
Smarter, faster loan origination and more conversions
Build, automate, and scale digital investment propositions.
Deliver exceptional customer support.
Personalized and relevant interactions at scale.
Learn how financial institutions like yours are leveraging our platform to drive success.
Become the preferred banking app.
Better serve and engage your members.
Build a one-stop shop for businesses.
Assist the next generation of investors.
How do we help?
Unlock the full potential of your Backbase platform.
Strategic advisory services to bring your vision to life.
Your apps delivered on time, on scope, and on budget.
Ensure enterprise-level uptimes for your Backbase apps.
Stay ahead with the latest and greatest features.
Training & Support
Intuitive tools, how-to guides, and technical documentation.
Upskill your team with on-demand, role-based learning.
Express your brand and make it memorable in just a few clicks.
Subscription-based, expert knowledge, and support.
Resources to help you succeed in the new era of Engagement Banking.
Our guides to seamless customer journeys.
Featured whitepapers to enrich your digital strategy.
Success stories from some of our happy customers.
Backbase is named a leader by top industry analysts.
Download independent reports from leading analyst firms.
Watch our latest CxO interviews, demos, and webinars.
Find fresh perspectives on major banking trends.
Our must-read book on banking in the platform era.
Banking experiences built around the customer.
We’re making banking better for everyone.
The latest news and company updates.
Find us at upcoming events near you.
Helping future-proof the planet
Together we thrive
Help us make banking better for everyone
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Have questions for us? Our experts are happy to help!
Discover why banks must utilize tech that works in harmony with human interactions.
In response to the global pandemic, many financial institutions have cut back on branch development in favor of digital services, seeing it as a necessary tradeoff between the human touch and tech.
But these two things aren’t mutually exclusive. Instead, banks must ask how they can combine both to deliver a superior customer experience.
Based on a survey of 3,105 U.S. consumers, this new report from Cornerstone Advisors will help you learn the importance of: