Key recommendations for greenfield, mid-market, and enterprise banks.
While decades of incremental tech, siloed infrastructures, and outdated legacy systems have stifled financial institutions’ ability to innovate and provide real customer value, today’s customers expect personalized digital products and processes to meet their banking needs.
In order to survive — and thrive — financial institutions need to completely re-architect around their customers, shift to a platform operating model, and put the user experience at the heart of their business. But embracing the paradigm shift has always been challenging. Until now.

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By using the actionable steps contained in this report – alongside Backbase and Microsoft’s instantly available transformation blueprint – executives from greenfield, mid-market, and enterprise financial institutions can make the paradigm shift to a platform model and begin providing real value to customers.
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