Backbase partners with Envestnet | Yodlee to give customers a 360° view into their personal financial wellness
Backbase, the leading global engagement banking platform provider, today announced a partnership with Envestnet® | Yodlee® (NYSE: ENV), a data aggregation and analytics platform that enables innovation and insights for financial service providers. The partnership will offer pre-built integrations with Envestnet | Yodlee’s Data Aggregation, Account Verification and Transaction Data Enrichment products, to enable financial institutions to provide their customers with a comprehensive view of their finances and an improved customer experience.
The collaboration is the latest step in Backbase’s journey to become the world’s category leader in engagement banking platforms. With pre-integrated, pre-vetted partners like Envestnet | Yodlee, the Backbase Engagement Banking Platform has all the best-in-class capabilities financial institutions need to deliver instant value to their customers, all through one single vendor relationship.
Envestnet | Yodlee’s product functionality and platform integration further strengthens Backbase’s financial wellness capabilities and intuitive customer journeys with deeper customer insights for financial institutions and their clients. This is made possible by enabling enriched data to flow through and improve all aspects of the customer journey within the Backbase platform.
The partnership enables banks and credit unions to reduce their cost to service customers, increase customer satisfaction and retention, and speed up customer onboarding. It also gives end-users a 360° view of their financial life.
The following capabilities are now available in the Backbase platform, with more to come soon:
- Account Data Aggregation – allows customers to add and maintain all financial accounts in one single application, enabling them to easily view and understand their financial position. It also encourages them to stay longer on a bank’s app, improving customer stickiness and increasing cross-selling opportunities.
- Account Verification – enables customers to add and verify all their financial accounts in one single application without micro-deposits. Plus, it helps banks to protect their business by enhancing KYC and AML compliance, reducing fraud, boosting share of wallet and improving customer lifetime value.
- Transaction Data Enrichment – provides categorized and simplified transaction data that improves the customer experience, reduces cost to serve and enhances overall customer engagement through increased financial insight.
About Evestnet | Yodlee
Envestnet refers to the family of operating subsidiaries of the public holding company, Envestnet, Inc. (NYSE: ENV). Envestnet is Fully Vested™ in empowering advisors and financial service providers with innovative technology, solutions, and intelligence to help make financial wellness a reality for their clients through an intelligently connected financial life. Over 108,000 advisors and more than 6,000 companies—including 18 of the 20 largest U.S. banks, 47 of the 50 largest wealth management and brokerage firms, over 500 of the largest RIAs, and hundreds of FinTech companies—leverage Envestnet technology and services that help drive better outcomes for enterprises, advisors, and their clients.
For more information on Envestnet | Yodlee, visit www.yodlee.com, subscribe or follow them on Twitter (@Yodlee) and LinkedIn.
Backbase and Envestnet | Yodlee are separate and unaffiliated firms. This release should not be construed as a recommendation or endorsement of any particular product, service, or firm.