Engagement Banking technology provider Backbase announced today that it has been named a leader in The Forrester Wave™: Digital Banking Engagement Platforms Q3 2021 report, as well as a leader in The Forrester Wave™: Digital Banking Engagement Hubs, Q3 2021 report.
These reports by independent research analyst firm Forrester show how each vendor measures up and aims to help banks select the right partner for their engagement banking platform strategy. In both reports, Backbase was evaluated among the most significant vendors across 35 (DBEP) and 30 (DEBH) criteria respectively.
In the Digital Banking Engagement Platforms Wave, Forrester states that
“Backbase has some of the most comprehensive retail, business, and corporate banking apps and services in this evaluation. The solution stands out for its architectural sophistication, flexibility, and extensive delivery options and shows no real weaknesses today.”
The DBEP Wave goes on to state that Backbase is a good choice for banks seeking a solution that provides both state-of-the-art technology and broad off-the-shelf business capabilities, as well as the necessary customer experience flexibility. We believe these benefits make Backbase a strong partner for any bank that wants to adopt a legacy-free, unified platform approach, while at the same time delivering the right off-the-shelf capabilities and still have the flexibility to optimise their offerings tailored to their customers.
All the insights and scores can be found in the full report: Download The Forrester Wave™: Digital Banking Engagement Platforms Q3 2021.