Belize Bank Limited partners with Backbase to modernize digital banking for an entire nation

BELIZE, 06 August 2026 - The Belize Bank Limited (BBL) and Backbase announce a landmark six-year partnership to implement the AI-native banking OS. This collaboration marks the start of the most significant digital banking transformation in Belize's history, designed to bring a fully modernized, future-proof digital experience to the nation’s primary financial engine.

BBL, the country's oldest and largest financial institution, holds approximately 43% of total national banking assets and serves over 100,000 retail and business banking clients. With over US$1 billion in total assets and the nation's largest branch network, the bank needed a platform built to scale with its market-leading position and deliver consistent, high-quality digital services across its customer base.

By deploying Backbase's AI-native Banking OS across retail and business banking, BBL will replace fragmented workflows with instant self-service, accelerated digital onboarding, and unified cash-flow visibility for business clients. Internally, this shift eliminates operational silos, empowering teams with a unified customer view that reduces service resolution times.

Built for flexibility, the Banking OS sits above BBL's existing banking core, leveraging Backbase's Connectivity Layer (Grand Central) to seamlessly integrate with existing banking systems and support the full customer lifecycle - all without replacing the core banking platform.

Several Backbase marketplace partners complete the infrastructure and together, these integrations give BBL a production-ready, fully integrated digital banking operation running as one unified system.

"Belize Bank is exactly the kind of institution Backbase was built for - a market leader that takes its responsibility to customers seriously and wants technology that matches that ambition. Embarking on this comprehensive modernization across retail, SME, and digital lending is a true reflection of the strategic discipline of the team at Belize Bank. We are proud to partner with them to architect the financial backbone of Belize’s future economy."

Jouk Pleiter, CEO at Backbase

“Our strategic partnership with Backbase represents a transformative step toward delivering a new era of banking - one that is seamless, intelligent, personalized, and built around the evolving needs of our customers. By combining Backbase’s innovation with Belize Bank’s commitment to excellence and customer-first vision, we are laying the foundation for a future where digital banking goes beyond transactions - creating more meaningful connections, empowering our customers, and transforming the way Belizeans experience banking.”
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Filippo Alario, Executive Chairman at Belize Bank Limited

About Belize Bank Limited

The Belize Bank Limited is Belize's largest full-service commercial bank, providing a comprehensive range of banking and financial services to both domestic and international clients. With more than US$1 billion in assets under management, approximately 43% market share of the country's banking assets, and a customer base of over 100,000 retail, MSMEs, and corporate clients, BBL is the nation's leading financial institution, playing a pivotal role in driving economic growth, supporting businesses, and advancing financial inclusion across Belize.

Strategically positioned at the crossroads of Central America and the Caribbean, Belize offers a stable democratic and political environment with strong opportunities for economic growth and investment. Leveraging this unique position, BBL delivers world-class financial solutions tailored to the evolving needs of individuals, businesses, and international clients alike. Through the country's largest banking network and continued investment in digital transformation, the Bank combines innovative technology with trusted, relationship-driven service, reinforcing its leadership in the financial sector and helping shape Belize's economic future.

Media Contact:

press-relations@backbase.com