17 July 2023

Backbase

GIM-UEMOA and Backbase join forces to boost banking innovation and financial inclusion in West Africa

The GIMpay digital platform aims to support a unique digital ecosystem to foster financial innovation in the UEMOA zone.

AMSTERDAM, 17 July 2023 β€” GIM-UEMOA, the international organization in charge of the interbank electronic payment system for the West African Economic and Monetary Union (UEMOA) zone, has joined forces with Backbase, the pioneer of engagement banking, to develop the Super App, GIMpay.

The GIMpay infrastructure and the associated new ecosystem under construction constitute the GIM-UEMOA's new mutualization proposal that will redefine the digital financial landscape in the UEMOA, promoting financial inclusion, fintech innovation and improved customer experience.

The partnership aims to provide simplified digital financial services that go beyond conventional banking, offering a solution blending lifestyle and financial offerings to the region's digitally-savvy younger generations.

The GIMpay Super App, powered by the Backbase Engagement Banking platform, will offer a comprehensive suite of financial services enabling an instant, frictionless customer experience while cultivating a dynamic ecosystem that stimulates collaboration and innovation between banks, microfinance structures, e-money institutions, fintech, mobile money providers and states in the region.

β€œGIM-UEMOA has the ambition to match the opportunity for growth and need for financial inclusion in West Africa,” Jouk Pleiter, Founder and CEO of Backbase said. β€œWe are excited and proud to partner with them to bring this game-changing service to their members and their customers.”

"GIMpay is a catalyst for the initiatives of banks, e-money institutions, decentralized financial services, fintech and national treasuries in mastering the customer experience," said Minayegnan Coulibaly, Managing Director of GIM-UEMOA. "I look forward to seeing the value this can create for the ecosystem and the economic impact it can have for the citizens of our countries."

About GIM-UEMOA

The Groupement Interbancaire MonΓ©tique de l'UEMOA (GIM-UEMOA) brings together 145 members, including banks, financial and postal institutions, microfinance structures and electronic money institutions. Our main mission is to promote electronic payment systems and means to the banking and financial sectors, administrations and populations of the UEMOA.

www.gim-uemoa.org

Press Contacts

GIM-UEMOA
contactpresse@gim-uemoa.org

+221 33 869 95 95

Backbase
press-relations@backbase.com

About the author
Backbase
Backbase is on a mission to to put bankers back in the driver’s seat.

Backbase built the AI-native Banking OS - the operating system that turns fragmented banking operations into a Unified Frontline. Customers, employees, and AI agents work as one across digital channels, front-office, and operations.

Backbase was founded in 2003 by Jouk Pleiter and is headquartered in Amsterdam, with teams across North America, Europe, the Middle East, Asia-Pacific, Africa and Latin America. 120+ leading banks run on Backbase across Retail, SMB & Commercial, Private Banking, and Wealth Management.

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