April 29, 2020

Backbase Webinar Series
Digital Diaries: Citizens Bank, SchoolsFirst, National Bank of Bahrain & BIAT

Hosted by Seth Goldberg, Regional Director at Backbase, this customer panel explores the successes, failures and key learnings from the digital transformations at Citizens Bank, SchoolsFirst FCU, National Bank of Bahrain & BIAT.

There is no perfect blueprint for a successful digital transformation. But we have the next best thing: experience. Chris Johnson from Citizens Bank, Jim Phillips from SchoolsFirst FCU, Elyes Ben Rayana from BIAT & Ali Ghuloom from National Bank of Bahrain, will join us to share their stories. Not just the wins, but expect an honest look at what it takes to transform into a financial institution that uses digital to put people first.


Chris Johnson – Head of Digital, Citizens Bank 

Jim Phillips – SVP & CIO, SchoolsFirst Federal Credit Union

Ali Ghuloom – Head of Digitization & Projects Management | Information Technology from National Bank of Bahrain (NBB)

Elyes Ben Rayana – Head of Strategy, Corporate and Investment Banking, BIAT

Seth Goldberg – Regional Director, Backbase


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