Customers today demand that financial institutions create offerings that are centered around their needs. And because customer engagement and servicing go hand in hand, banks must make sure that their technology and infrastructure are prepared to support both customers and employees.
That’s why we’ve united the best-in-breed tech of the Backbase Engagement Banking Platform with Microsoft Cloud for Financial Services – to offer an optimal experience for bank employees and their customers.
In this 30-minute demo, you’ll get a deep-dive into our collaboration and find out how we realized our shared vision. You’ll step into the shoes of a bank’s customers and employees and get insights into how employees can resolve customer problems while also up- and cross-selling to them at the same time.