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Pranav Seth, Chief Digital Officer of Techcombank
Techcombank is one of the leading banks in Asia Pacific, receiving awards such as:
“If you want to create new experiences, these all need to work hand in glove. So you cannot think about your core on one hand then think about your tech marketing stack on the other hand and then think about your data lake somewhere. These all need to come together so that you create the experiences that are already in mind. In a lot of cases, technology is still somewhat built independently.
The implementation and the infrastructure, all of these are done by the experts. Because for a bank in our market, the real cost is not implementation of technology, it’s lost revenue opportunity if we don't get it right. Shifting that mindset requires business to fully come to the table.”
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