Digital Vision 2025: Tech Innovation Towards Measured ROE For A Sustainable Banking Economy In India
Backbase
In the dynamically evolving financial landscape of India, technological innovation has become the linchpin for banks striving for sustainable growth and superior financial performance. As digitally adept customers continue to redefine the banking industry, being at the vanguard of technological advancements is crucial for driving business expansion and maintaining a competitive edge.
In this premise, the panelists explored how banks align their technology strategies to bolster customer-centricity, operational efficiency, optimize Return on Equity (ROE), and propel sustainable growth in this transformative era.
Our panel of industry leaders
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Indraneel Pandit
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Chief Digital Officer, The Federal Bank Ltd
Pankaj Gupta
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Chief Digital & Marketing Officer, Karnataka Bank
Riddhi Dutta
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Regional Vice President, Asia, Backbase
Sameer shetty
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President & Head - Business and Transformation, Axis Bank
Key discussion topics
Revered banking leaders engaged in a comprehensive discussion and deliberated on topics such as:
- Customer Engagement Elevation: Explore proven approaches to developing seamless, frictionless applications that significantly enhance customer acquisition and satisfaction.
- Establishing Resilience: Learn about maintaining robust banking processes, from streamlined onboarding to efficient customer servicing.
- Progressive Modernization: Understand the nuances of navigating digital transformation while effectively managing legacy systems
- Accelerating Growth & Returns: Gain insights on building unique, branded customer journeys that drive growth.
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Explore the future of banking in India with industry leaders as they delve into strategic insights on customer engagement, operational resilience, banking modernization, and sustained profitability.