Most banks have AI ambition and a pilot or two to show for it, and the open question is how an agent acts on a customer's request inside a bank with the controls the bank requires. Backbase helps banks build the trusted digital foundation and extend it into agentic banking that turns customer and employee intent into governed action.

We bring that view to the table through the AI-Native Banking OS, which combines Digital Banking and Agentic Banking so banks can move from digital interaction to governed resolution. The Banking OS owns the outcome while the model contributes intelligence, with control built into the runtime and the bank setting the autonomy level. The roundtable gives leaders a place to test that thinking with peers who carry the same decisions.