Podcast

Digitally transforming to achieve operational excellence in 2025: a discussion featuring Forrester

14 January 2025
14 January 2025
17
mins

Episode 31 of Banking Reinvented is the second in a three-part series about Forrester’s Predictions 2025 report for banking, this time focusing on the challenges and opportunities in achieving operational efficiency.

Host Tim Rutten and Backbase Founder/CEO Jouk Pleiter continue their discussion with guest speaker Huard Smith, Principal Analyst at Forrester, exploring how emerging technologies like low-code platforms, generative AI, and cloud computing are helping banks transform their modernization efforts and improve ROI.

Tune in to discover the critical role of re-architecting workflows and addressing legacy challenges to fully embrace innovation.

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Host
Presenters
Tim Rutten
Tim Rutten
Chief Marketing Officer, Backbase
Jouk Pleiter
Jouk Pleiter
Founder & CEO, Backbase
Guest
Huard Smith
Huard Smith
Principal Analyst at Forrester
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