In Episode 99 of Banking Reinvented, Tim Rutten sits with banking veteran Dharmesh Mistry to explore a question that reframes the core banking debate: What if the answer isn't replacing the core or wrapping it, but hollowing it out and letting agentic AI fill the space?

Dharmesh is credited with delivering the UK's first mobile banking app, one of the UK's first online banks, and an early prototype of the single customer view at Lloyds in the late 1980s. Today, through his writing at Fintech Futures and his consulting work, he's building the case for a fundamentally different operating model in banking.

The conversation covers a lot of ground: 

• Why piecemeal AI adoption produces nothing more than local returns? 
• Why architecture has to come before everything else? 
• How the shift from extracting value to exchanging value with customers changes what banks should be asking AI to do? 
• Why is the window to move first narrowing faster than most leadership teams realize?

Tune in to hear a sharp conversation about the current transformational moment in banking, and what it takes to be on the right side of it.

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