Guide

Building the AI-powered bank

19 March 2026
19 March 2026
mins

Most banks know AI is the next frontier. The harder question is how to get there - without blowing the budget, disrupting operations, or doubling down on pilots that go nowhere. This paper from Backbase and Microsoft maps out a third path: a platform approach that builds AI capability on top of what you already have, connects experiences across every line of business, and scales without starting over.

What’s inside?

  • Why 75% of banks are stuck in siloed AI pilots, and what it costs them to stay there
  • How progressive modernization lets you build a unified, AI-ready platform without ripping out core systems
  • The security, governance, and compliance model that makes it safe to scale
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Business man holding a phone, text-on-screen - Building the AI-powered Bank How to move beyond POCs and prove solid value through progressive modernization.

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