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Accelerated build: bridging the build vs. buy gap

A framework for analyzing your platform implementation journey

When selecting the right technology sourcing approach to implement their digital vision, banks face a core dilemma: is it better to buy platform components or to build them in-house?

But don’t think of it as mutually exclusive: build vs. buy.

Instead, consider what we call accelerated build, an approach that gives banks the best of both worlds: a quick time to market and a high degree of customizability.

In this whitepaper, we introduce a six-dimensional framework to help you assess your objectives and capabilities in order to guide your decision-making and help you make the right technology choices:

Download the whitepaper

Key insights

Strategic advantage

This dimension covers the bank’s rationale behind creating a new engagement platform, as well as its digital vision and articulation with the institution’s maturity. In short, we look at how the platform is expected to deliver value.

Chapters: Competitive advantage, Digital strategy, and Maturity & time to market

Criticality to business

In this category, we assess the engagement banking platform’s creation as a business imperative, while identifying critical processes and risks associated with implementation.

Chapters: Prioritization, Risk, and Scale

Partnership capacity

Here, we analyze the level of the established bank’s ecosystem, both in terms of the sourcing of required resources and expertise/talent, as well as the bank’s ability to foster innovation.

Chapters: Innovation & Fintech ecosystem and sourcing

Delivery model & capabilities

In this dimension, we look at the bank’s internal capabilities in order to understand the organization, the skill depth, and the learning curve. We also identify the components required for the delivery model.

Chapters: Organization & capabilities, HR & skills, and Training & learning curve

Technology complexity

This category involves the backbone of the engagement banking vision across all viewpoints, including requirements, technologies, architecture, tooling, integration, the implementation ecosystem, and more.

Chapters: Technology readiness, Requirements & updates, Implementation, and Product & roadmap

Cost advantage

This dimension includes the ecosystem setup, as well as the implementation and outgoing costs of creating the engagement banking platform. We get an overall grip on the total effort involved in implementation.

Chapters: Setup, Implementation, and Maintenance, Support & Outlook