In 2025, banks find themselves navigating a complex environment driven by rapid technological advancements, shifting customer expectations, increasing competition from fintech startups, and regulatory pressures. To succeed, banks must strategically align their technology to enhance customer-centricity, operational efficiency, and Return on Equity (ROE) – all while fostering sustainable growth.

Created in collaboration with the Digital Fifth, this whitepaper offers actionable strategies for success in the coming years, featuring exclusive insights from leaders at Axis Bank, Federal Bank, Karnataka Bank, and Backbase.