Backbase

Backbase collects and processes information about you to manage the recruitment and hiring process with you, including information you may provide or that is collected at the application, interview, and pre-contractual stages. The personal information we may process about you can include, but is not limited to: full name, gender, address, telephone number, email address; log-in and password and other such information used in connection with authenticating you; CV, cover letter, previous work experience, education level, competences and skills; links to your social media accounts; demographic data, such as data about your health, racial or ethnic origin (if voluntarily shared by you); communication data, such as email correspondence, interview transcripts and notes, and any information you share during the recruitment process; pre-employment assessments, such as coding test results or technical skills evaluations conducted during the hiring process; and how you heard about the position. If you intend to provide us with details of a reference or any other third party as part of your CV/resume, it is your responsibility to obtain consent from the third party. By submitting such data Backbase will assume that you have obtained such consent.

Backbase collects your personal data for the purposes of managing Backbase’s resourcing and recruitment activities, as well as for organizational planning purposes across Backbase. Consequently, Backbase may use your personal data in relation to the evaluation and selection of candidates including but not limited to setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in recruitment processes, including the job offer process. Backbase may collect personal data directly from candidates as well as information sources that are publicly available. Backbase may also conduct background checks and assessments and store information from those during the recruitment process. To comply with certain legal and regulatory requirements, we may also collect some special categories of personal data (‘sensitive personal data’) such as data relating to an individual’s health, their racial or ethnic origin, religious or philosophical beliefs, sexual orientation, political opinions and trade union membership. For example, we might collect data as part of the Application Form for Diversity, Equity and Inclusion (“DEI”) purposes or to comply with local legislation such as the Dutch Equal Treatment Act. This information is collected on a voluntary basis and can be provided to Backbase when you submit the Application Form.

The processing of personal data is based on your consent, given by you by accepting this Privacy Policy. You may at any time revoke your consent. This must be done in writing to the following email address: recruitment-ams@backbase.com. As processing of your personal data is a necessary part of our recruitment process, revoking your consent may lead to a situation where we cannot proceed with the recruitment process with you.

Backbase uses AI systems to assist in the recruitment process. This includes technical skill assessments (where applicable), recording interviews, taking notes, and generating interview transcripts. Where required by the EU AI Act or other applicable law, Backbase will ensure that AI systems used in recruitment are subject to assessments and that appropriate human oversight is maintained. Backbase and its service providers do not use your personal data to train or develop AI models. All AI-driven data processing is conducted in strict compliance with applicable data protection laws and the provisions of this Privacy Policy. Backbase is not using AI systems to do automated evaluation, candidate scoring, or hiring decisions.

By accepting this Privacy Policy, Backbase will keep your personal data for 12 months from the date of submission or the latest update of your details or account information. After 12 months from the submission or the latest update of your data, or if you revoke your consent, your personal data will be anonymized and will not be accessible for viewing or tracking. Prior to the anonymizing process Backbase may send you a reminder to give you an option to keep your data in our talent pool. If you wish to keep your personal data in our talent pool after the 12 months’ period you can simply respond to the sent reminder and Backbase may keep your data for an additional 12 months. If you are successful in the Backbase recruitment process and become an employee, your personal data may become a part of your employee file, may be used for other employment or work-related purposes, and may be kept in Backbase’s talent pool for possible future roles. Your personal data may also be subject to further additional privacy terms related to Backbase employees.

Backbase works with third parties who provide services to us. We may share your personal information with those third parties as part of the Backbase recruitment process, website hosting, information technology consulting services, website management, data analysis, legal services, accounting services, and other administrative, back-up and security services. Backbase will take appropriate technical, organizational and legal steps to secure your personal data. We disclose your Personal Data to the following service providers. Greenhouse Inc. provides our Online Recruitment System, with processing in the USA. Metaview Global Ltd. provides an AI note taking service, with processing in the UK, Germany and the USA. Canditech Ltd. provides AI tailor-made assessments, only for tech roles within Backbase Services and Platform and Products, with processing in the EU and the USA. Your personal data may be disclosed or otherwise accessed as is required by mandatory legislation. Such disclosures or access may include disclosure of your personal data to, or access by, for example law enforcement agencies in the countries Backbase or its subcontractors and agents operate, as well as in the countries through which your personal data has been transferred according to this Privacy Policy.

To manage Backbase’s recruitment and hiring process, we may transfer information globally with our affiliates, service providers and other third parties. When personal data is transferred to a country where applicable data protection laws require a legally approved transfer mechanism, Backbase ensures that these mechanisms, including EC Standard Contractual Clauses, are in place.

From time to time Backbase may place information on your computer to allow us to identify you. This information is commonly known as cookies. Cookies give information on how and when you have used the online recruitment system and our website and helps Backbase to improve the system for a better service. Cookies are today commonly used on many websites. By clicking the consent button on the Backbase recruitment website you explicitly consent to the use by Backbase of cookies. If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so, if such function is supported by your web browser and/or notify Backbase.

Backbase endeavors to use reasonable organizational, technical and administrative measures to protect Personal Data within our organization and to prevent and minimize security risks in connection with your use of our systems and services. Such measures include, where appropriate, the use of firewalls, secure server facilities, encryption, implementation of proper access rights and processes, careful selection of processors and other technically and commercially reasonable measures to provide appropriate protection for your personal data against unauthorized use or disclosure. Backbase may also take appropriate back-up copies and use other such means to prevent the accidental damage or destruction to your personal data and to ensure that our services are functioning properly.

Depending on your jurisdiction, you may have some or all of the following rights. Access: you have the right to request copies of the personal data we hold about you. Rectification or update: you have the right to request that we correct any personal data we hold that you believe is inaccurate or incomplete. Erasure: you have the right to ask us to delete your personal data if we no longer need it for its original purpose, if you withdraw your consent for processing, if you object to our processing your personal data for our legitimate purposes and/or marketing communications, if we have processed your personal data unlawfully, or if we are obliged by law to delete your personal data. Restrict processing: you have the right to request that we restrict processing of your personal data if you believe the information is inaccurate, if your personal data has been unlawfully processed, if we no longer need your personal data but you want us to keep it for use in a legal claim, or if you have objected to our processing your personal data for our legitimate interests. Object to processing: you have the right to object to our processing of your personal data for our own legitimate interests, including marketing communications. However, you cannot object to our processing your personal data if we are legally required to do so or if it is necessary to fulfil a contract with you. Data portability: you have the right to request that we transfer your personal data that we process by automated means to you or to another company, where this is technically feasible. You may exercise any of the above rights by contacting us through the contact address as listed under Contact Us in this Privacy Policy. We will then assess and respond to your request to exercise your rights within the required legal time frame. Please note that some of the above rights are subject to limitations in certain situations as governed by applicable law. Backbase may have a right, subject to applicable legislation, to collect a fee for the costs and expenses actually incurred in relation to providing you with the requested information. In some cases, for example with erasure, this may also mean the termination of your application with Backbase.

Backbase may update or change this Privacy Policy from time to time, and we encourage you to check it periodically.

If you have any questions about this Privacy Policy, about the way Backbase uses your personal data, or would like to exercise your rights, please contact us via recruitment-ams@backbase.com or at the following address: Backbase B.V. – Recruitment, Oosterdoksstraat 114, 1011 DK Amsterdam, the Netherlands. Alternatively, you have the right to lodge a complaint with a supervisory authority or a data protection authority competent for your country or region, or where an alleged infringement of applicable data protection law occurs.