1 September 2022

Backbase

Backbase and Value Digital Service enter strategic partnership to bring the engagement banking revolution to northern Africa

The collaboration enables Backbase and VDS to leverage their respective technologies and services

Backbase, the leading global Engagement Banking platform provider and Value Digital Services (VDS), a services company with headquarters in Tunis, that supports its clients in the implementation of their digital and data roadmaps, are pleased to announce they have entered a strategic partnership to strengthen their position in the North-African market.

The collaboration further enables Backbase and VDS to leverage their respective technologies and services to accelerate the growth of digital banking across the African banking segments.

Backbase is willing to enter new markets in Africa and to keep on building a customer centric banking world. The Backbase Engagement Banking Platform now has a new anchoring point in a key francophone region. Thanks to our partnership with VDS, we are ready to speed up the deployment of the best of our products to the benefit of local players.

Aymen Daoud
Regional Head North and West Africa at Backbase

Building on its roots as a digital native company supporting the digital transformation of BIAT Bank, one of the leading financial institutions in Tunisia, VDS is well placed to tap its unparalleled knowledge of local markets in Tunisia and the whole Northern Africa region.

We are very proud to partner with Backbase. They have an amazing network of services and outstanding partners all across Africa, and in the wider world. With the help of Backbase, we will create even more relevant innovative digital solutions, tailor-made for our customers while reducing implementation costs and time to market.

Ahmed Lasram
Chief Operating Officer at Value Digital Service

Together with Backbase’s award-winning engagement banking platform, the partnership will help banks to take advantage of new, leading technologies, so they can continue to meet the evolving market and customer demand. In turn, customers will be able to access an extensive range of innovative banking and payment products that meet their existing and future needs.

About Value Digital Service

Value Digital Services is a β€œDigital Native” technology company that provides services in different areas including digitization, Data, Advanced Analytics and AI with a strong focus and expertise in the financial sector.

We have a strong track record implementing digital products and solutions aligned with proven best practices and methodologies and according to a Digital Factory type model.

We are talent focused company, and we help our partners and clients accelerate their digital transformations and meet the challenges of delivery and implementation.

www.value.com.tn

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About the author
Backbase
Backbase is on a mission to to put bankers back in the driver’s seat.

Backbase built the AI-native Banking OS - the operating system that turns fragmented banking operations into a Unified Frontline. Customers, employees, and AI agents work as one across digital channels, front-office, and operations.

Backbase was founded in 2003 by Jouk Pleiter and is headquartered in Amsterdam, with teams across North America, Europe, the Middle East, Asia-Pacific, Africa and Latin America. 120+ leading banks run on Backbase across Retail, SMB & Commercial, Private Banking, and Wealth Management.

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