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Backbase awarded in four Celent Banking Reports

Backbase Engagement Banking Platform scores top marks for retail and small business

Amsterdam – January 31, 2023 – Backbase, the Engagement Banking leader, was recently named a winner of several Celent Awards in multiple Celent digital banking-themed reports, covering retail and small business banking in North America and internationally. These awards continue the strong recognition Backbase has received from the analyst community and the ability to help customers win in the platform era.

Celent’s analysts noted Backbase’s steady investment in R&D and increasing number of cloud deployments, which allows FIs to achieve their preferred balance between adopt out of the box and build/customize. Celent also highlighted Backbase’s strong track record of integrating into legacy core systems and overcoming typical bottlenecks and has successfully developed implementation accelerators.

Celent’s recognition is based on its ABC methodology which positions and awards vendors across three dimensions: Advanced Technology, Breadth of Functionality, and Customer Base and Support. Backbase received xCelent Awards for Advanced Technology and Breadth of Functionality in four Celent reports:

  • Retail Digital Banking Platforms: North America Edition – Solutions For Mid-Sized To Large Banks

  • Retail Digital Banking Platforms: International Edition

  • Small Business Digital Banking Platforms: North America – Solutions For Mid-Sized To Large Banks

  • Small Business Digital Banking Platforms: International Edition

Backbase has invested more into research and development than our competitors year after year, and we’re delighted to see it recognized by Celent. These awards demonstrate our commitment to being our customers’ long-term innovation partner.

Karan Oberoi,
Chief Product Officer, Backbase

Celent’s analysts note that technology advances and evolving customer preferences point to a growing opportunity for banks to differentiate themselves. Vendors are responding in rapid fashion, offering institutions highly evolved platforms that bear little resemblance to those available just a few years ago.

Click to download your copy of the Celent Retail Digital Banking Platform - International Edition 2022 report.

Press Contact

Will Haskins
[email protected]