Backbase
Opening of a new Backbase Development Center in Krakow, Poland, provides Financial institutions instant innovation power.

Backbase, the Engagement Banking platform provider, today announced the opening of its new Global Development Center (BDC) in Krakow, Poland. The new BDC will enable Backbase to deliver end-to-end services for mobile and web development on the Backbase Engagement Banking Platform, allowing banks and financial institutions globally to successfully accelerate their digital transformation on Backbaseβs Engagement Banking platform.
The new BDC is part of the Backbase strategy to provide instant digital execution power to financial institutions as they embark on their move to the BigTech single platform approach in banking. The center will also allow Backbase to build the infrastructure necessary for digital banking by leveraging its partner ecosystem. This allows financial institutions to focus on delivering hyper-personalized experiences for customers and generate new revenue streams, as well as offer employees the ability to better support and anticipate customer needs.
Backbaseβs new Global Development Center will allow our teams to function as a start-up accelerator within financial institutions, running a successful digital transformation where dedicated experts work on specific missions alongside existing business teams. With our new center, Backbase makes digital talent and best-practices available at scale to provide instant innovation power to banks across the globe.
Jeroen Brusker
Senior Vice President, Global Customer Success, Backbase
Jouk Pleiter, CEO for Backbase, said:
βWe are extremely pleased to launch our new Global Backbase Development Center, highlighting our commitment to transform the global banking system, which is at the crossroads of the platform economy. With our continued investment in strategic services and solutions, Backbase will be able to support banks and financial institutions globally to create seamless and captivating experiences for customers.β

Backbase built the AI-native Banking OS - the operating system that turns fragmented banking operations into a Unified Frontline. Customers, employees, and AI agents work as one across digital channels, front-office, and operations.
Backbase was founded in 2003 by Jouk Pleiter and is headquartered in Amsterdam, with teams across North America, Europe, the Middle East, Asia-Pacific, Africa and Latin America. 120+ leading banks run on Backbase across Retail, SMB & Commercial, Private Banking, and Wealth Management.