12 May 2023

Backbase

Backbase sweeps awards for "Digital Banking" and "Platform provider" in the Middle East and Africa

The Backbase Engagement Banking Platform wins MEA Finance Banking Technology Awards for the 2nd year in a row.

Dubai, May 11, 2023 – Backbase, the leading Engagement Banking Platform provider, was recognized with two awards at this year's MEA Finance Banking Technology Awards 2023: "Digital Banking Provider of the Year" and "Best Digital Platforms Provider”. This is the second year Backbase received an award, with this year’s ceremony held at the Armani Hotel in Dubai’s iconic Burj Khalifa.

In an ever-changing and competitive landscape, Backbase’s customer-centric approach to digital transformation allows banks to delight customers with digital products and services that cater to their evolving needs.

Backbase works closely with the most established banks in the region, including National Bank of Bahrain (NBB), Banque Saudi Fransi (BSF), and Saudi National Bank, supporting financial institutions as they explore the power of engagement banking by re-architecting banking around their customers, all on a unified platform that transforms their services into seamless digital journeys.

Recognizing that customers today have gone digital – and expect personalized and seamless experiences at every step – Backbase's powerful, composable, and cloud-native architecture empowers banks to orchestrate their customer’s entire journey from onboarding, to servicing, loyalty, and loan origination.

We are honored to receive this recognition by the panel of experts at the MEA Finance Banking Technology Awards 2023. These awards serve as a resounding validation of our unwavering commitment to empowering banks with cutting-edge services that drive engagement and streamline digital banking journeys. By transforming the digital capabilities of banks in the region, Backbase is enabling banks to create highly-unique customer experiences that set banks apart from the competition.

Matthijs Eijpe
Regional Vice President Sales EMEA at Backbase.

The MEA Finance Banking Technology Summit & Awards 2023 gathered regional banking leaders in a series of panel debates to discuss challenges regional banks face as they shift towards establishing digital, future-focused operations.

About the author
Backbase
Backbase is on a mission to to put bankers back in the driver’s seat.

Backbase is on a mission to put bankers back in the driver’s seat — fully equipped to lead the AI revolution and unlock remarkable growth and efficiency. At the heart of this mission is the world’s first AI-powered Banking Platform, unifying all servicing and sales journeys into an integrated suite. With Backbase, banks modernize their operations across every line of business — from Retail and SME to Commercial, Private Banking, and Wealth Management.

Recognized as a category leader by Forrester, Gartner, Celent, and IDC, Backbase powers the digital and AI transformations of over 150 financial institutions worldwide. See some of their stories here.

Founded in 2003 in Amsterdam, Backbase is a global private fintech company with regional headquarters in Atlanta and Singapore, and offices across London, Sydney, Toronto, Dubai, Kraków, Cardiff, Hyderabad, and Mexico City.

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